Mary Hayes | Tech-Savvy Recruiter | Veteran | Remote-Ready 

📧 Email: mhayes1987@gmail.com

📍 Location: Massachusetts (Open to Remote Nationwide)

💼 LinkedIn: linkedin.com/in/mary-hayes-mba-ms

📄 Resume: Tap here to view/download full PDF resume

I’m Mary Hayes—a recruiter, tech trainer, and Navy veteran with dual Master’s degrees in Business and Cybersecurity. I specialize in streamlining hiring processes, training teams on ATS and EHR systems, and using AI to make recruiting faster, smarter, and more human.

I’ve led process improvements at Seven Hills Foundation, trained leadership on platforms like iCIMS and Carelogic, and launched my own support business, Stand Out IT, to help others navigate tech with confidence.

I bring strategy, structure, and empathy to every project—and I’m currently seeking a remote opportunity where I can blend technical know-how with people-first leadership. My target compensation is $80K+, and I’m ready to deliver value from day one.

Bay Path University, Longmeadow, MA

Bachelor of Science in Homeland Security and Counterterrorism

- Graduated: May 2018

Master of Science in Cybersecurity Management

- Graduated: May 2020

Master of Business Administration

- Graduated: May 2022

These academic accomplishments have equipped me with a broad and deep understanding of key areas pivotal to my career in IT and project management. They reflect my commitment to continuous learning and my passion for integrating knowledge across diverse fields to drive innovation and excellence in my professional endeavors.

1. Google Data Analytics

2. Google Help Desk

3. IT Security: Key Policies and Resources

4. Dealing with Microaggression as an employee

5. Human Resources Leadership and Strategic Impact

6. HR as a Business Partner

7. Develop your HR Management and Leadership Skills

8. Learning LinkedIn Recruiter

9. Storytelling for Recruiting and Employee Retention

10. Strategic Human Resources

11. The Human Resources Hero

Time to fill Analysis 

Analyzed simulated recruiting data using Google Sheets to identify departmental bottlenecks in hiring. Created pivot tables and bar charts to visualize average time-to-fill by department. Delivered insights and recommendations in a professional report. 

[GitHub Link]

Job Posting Trend Analysis

Used R (dplyr, ggplot2) to analyze job listing data and visualize the top 10 most in-demand job titles in tech. Identified trends in role frequency and skill demand across multiple U.S. cities using a simulated dataset.

[GitHub Link]

Remote vs On-site: Team Satisfaction Study

Analyzed simulated employee survey data to compare satisfaction scores by work environment. Used Google Sheets and AVERAGEIF formulas to calculate and visualize trends. Delivered recommendations for improving remote team support based on findings.

[GitHub Link]

Seven Hills Foundation

Senior Talent Acquisition Support Specialist
2021 – Present | Hybrid | Human Services | Full-Cycle Recruitment, System Training

• Trained 100+ hiring managers and directors across multiple states on iCIMS ATS, onboarding, and recruiting workflows

• Designed and led live and remote training sessions, including creating step-by-step guides, video walkthroughs, and forms using Pages, Word, Canva, and Google Forms

• Created and promoted agency-wide job fairs, managing logistics, employer invites, marketing, and candidate outreach

• Used Excel, Canva, and Google Suite to track data, design promo materials, and analyze results

• Introduced QR codes and AI-based tools to streamline manager workflows and boost applicant response times

• Provided leadership support for tech troubleshooting, onboarding, and cross-department training

Stand Out IT – Founder & CEO

Tech Support & Digital Coaching Business (Launched During COVID)
2020 – 2023 | Remote | Self-Launched | Client Tech Training & Repair

• Personally trained over 50+ clients on basic-to-intermediate tech, resume building, and remote work tools

• Specialized in one-on-one coaching using screen shares, YouTube guides, and print tutorials

• Used Pages, Word, Canva, and video editing tools to create customized digital training materials

• Helped clients optimize online job applications, repair old devices, and use secure cloud storage

• Managed all branding, communication, scheduling, and operations

Transportation Security Administration (TSA)

Transportation Security Officer (TSO)
2019 – 2022 | On-Site | Department of Homeland Security

• Conducted passenger screening, threat assessment, and secured access control using AIT systems

• Provided training and peer support for new hires and junior officers on protocols, procedures, and system use

• Used advanced imaging and detection systems—experience that aligns with EHR, ATS, and other tech-heavy workflows

• Played a key leadership role in maintaining safety, communication, and compliance during high-volume travel periods

• Applied military-style decision-making under pressure and rapid response protocols in a federal environment

• Supported travelers with diverse needs, showing adaptability, empathy, and professionalism
  
  

U.S. Navy – Petty Officer Third Class (CE3)

Construction Electrician | Military Leadership Role

• Supervised junior electricians during construction and maintenance of mission-critical systems

• Trained incoming sailors on safety procedures, electrical systems, and field protocol

• Demonstrated strong leadership in high-pressure environments with strict operational standards

• Honed logistics, adaptability, and long-term mission execution planning

Professional & Transferable Skills

• Advanced Communication & Public Speaking

• Strategic Planning & Critical Thinking

• Time Management & Prioritization

• Social Media Management (LinkedIn, IG, TikTok, X, GitHub)

• Team Training & Development

Tech & Systems Skills

• ATS Systems: iCIMS, Advanced Imaging Technology

• EHR Platforms: Carelogic, EchoVantage, PointClickCare

• AI Tools: ChatGPT, Bard, AI recruiting bots, prompt engineering

• CMS Tools: Custom WordPress & AI-optimized CMS systems

• Digital Forensics: FTK Imager, Autopsy, Sleuth Kit, Axiom, FTK Registry

• Microsoft Office, Google Workspace, Pages, Numbers, Keynote

Cybersecurity & InfoSec Knowledge

• Risk Management & Threat Analysis

• Social Engineering Awareness (thesis focus)

• Network Protocols & Security Tools

• Cybersecurity with Cloud Computing (LinkedIn Cert)

• Security+ (Prep Completed – Ready for Cert)

• AI Prompts: I don't just interact with artificial intelligence; I thrive in creating engaging AI prompts that spark conversations and bring technology to life.

• Computer Software: Navigating the digital realm is my playground. From coding to troubleshooting, I'm the maestro orchestrating the symphony of computer software.

• Machine Learning: I don't just understand machine learning; I embrace it. It's not about predicting the future; it's about shaping it with algorithms and innovation.

• Technology: I'm not just tech-savvy; I'm a tech enthusiast. Whether it's the latest gadgets or groundbreaking advancements, I'm at the forefront, eager to explore and implement.

• Community Services: Beyond codes and algorithms, my heart beats for community. I believe in using technology to empower communities, fostering positive change and inclusivity.

• Teaching: Knowledge is not just power; it's meant to be shared. I don the hat of an educator, translating complex tech jargon into digestible wisdom for minds eager to learn.

• Cultures: I don't just adapt to diverse cultures; I celebrate them. In a globalized world, understanding and respecting cultural nuances is key to effective collaboration and innovation.

In this unique blend, I weave together the threads of AI, software, learning, and community, creating a vibrant tapestry that reflects not only my skills but also my passion for making a positive impact on the world.

Founder and Owner of IT Business

Stand Out IT 

Freelance IT Recruiter 

Career Plex Portal

AI Prompt Developer

AI GPT Developer

https://chat.openai.com/g/g-eOiE0ji4g-automate-architect

https://chat.openai.com/g/g-1swZ07t5R-epictale-engine

https://chat.openai.com/g/g-Vk2tjCksh-recruiter-sourced

https://chat.openai.com/g/g-1tiD4Fkv8-realcode-navigator

📧 Email: mhayes1987@gmail.com

📍 Location: Massachusetts (Open to Remote Nationwide)

💼 LinkedIn: linkedin.com/in/mary-hayes-mba-ms

📄 Resume: Tap here to view/download full PDF resume