Online Platform Terms and Conditions
MEET TEACHERS (SUPER POINT ENTERPRISE)
Effective Date: Since 2023
Last Updated: 2026
1. Service Description
1.1
MEET TEACHERS (“Platform”) is an online education service operated by SUPER POINT ENTERPRISE (“Company”, “we”, “us”), providing online tutoring services for academic learning support.
1.2
All classes are conducted online via third-party platforms such as Zoom or similar tools. Lesson schedules are arranged based on student availability, teacher availability, and operational feasibility.
1.3
The Company will make reasonable efforts to provide consistent and suitable learning arrangements; however, schedules may be adjusted when necessary to ensure service continuity.
2. Payment Terms
2.1
All course fees must be paid according to the pricing and payment instructions provided by the Company.
2.2
Full or partial access to classes may be withheld or delayed if payment is not completed on time.
2.3
Fees paid are strictly for reserved lesson slots, teacher allocation, and learning resources.
3. Refund Policy
3.1
All payments are generally non-refundable once a course or package has been confirmed and scheduled.
3.2
Refunds may only be considered in the following cases:
The Company is unable to deliver the agreed services for a prolonged period
Duplicate or incorrect payments
Exceptional circumstances as reasonably determined by the Company
3.3
Any refund requests will be reviewed on a case-by-case basis and approved at the Company’s discretion.
4. Scheduling, Attendance & Class Policy
4.1 Class Arrangement
Class schedules are arranged through mutual agreement between the student and the Company and are subject to availability.
4.2 Student Attendance
Students are expected to attend all scheduled classes punctually.
If a student is late, the class will continue as scheduled without extension.
If a student is absent without prior notice, the class may be considered completed.
4.3 Rescheduling Policy
Rescheduling requests must be made at least 24 hours in advance.
Requests are subject to teacher availability.
Make-up classes are not guaranteed but will be arranged where possible.
4.4 Teacher Absence
If a teacher is unable to conduct a class, the Company will:
5. Student Responsibilities
5.1
Students are required to attend classes on time and follow reasonable learning instructions.
5.2
Any changes to schedule must be confirmed by the Company before being considered valid.
6. Intellectual Property
6.1
All materials, lesson content, recordings, worksheets, and teaching resources provided by the Platform are the intellectual property of the Company.
6.2
Users are strictly prohibited from copying, sharing, distributing, selling, or modifying any materials without written consent from the Company.
7. Limitation of Liability
7.1
The Company shall not be held responsible for any indirect, incidental, or consequential losses arising from the use of the Platform.
7.2
The Company does not guarantee specific academic results, as progress depends on student participation and external factors.
8. Force Majeure
8.1
The Company shall not be liable for any delays or failure in service caused by events beyond reasonable control, including but not limited to:
internet disruption, technical failures, platform outages, or natural events.
9. Platform Rights & Termination
9.1
The Company reserves the right to suspend or terminate access to services in cases of:
9.2
Where possible, reasonable notice will be provided unless immediate action is required.
10. Modification of Terms
10.1
The Company may update these Terms from time to time to reflect operational, legal, or service improvements.
10.2
Continued use of the Platform after updates constitutes acceptance of the revised Terms.
10.3
Users are encouraged to review the latest version periodically.
11. General Notice
These Terms are intended to ensure transparency, fairness, and smooth operation of the Platform. For any clarification, users may contact the Company directly.