Please review the Medline Mobile Health App application Terms of Use. All access to and use of this application is governed by these terms. Entering into this application indicates that you have reviewed the application Terms of Use and have agreed to be bound by these terms.

Disclaimer

The information contained in this application should not be used as a substitute for a medical diagnosis, treatment or assessment by an appropriately qualified and licensed physician or other healthcare provider. This application has been developed to conduct vital signs readings for at home use. MEDLINE SHALL NOT BE HELD LIABLE FOR ANY INJURY OR DAMAGES RESULTING FROM ACCESS TO, OR INABILITY TO ACCESS THIS MOBILE APPLICATION OR FROM RELIANCE ON ANY INFORMATION PROVIDED HERE. ALWAYS CONSULT A HEALTHCARE PROFESSIONAL to review any questions related to individual vital sign readings, especially when those readings fall outside of optimal ranges indicated.

All information provided on this application is subject to change without notice. While efforts have been made to make this application helpful and accurate, due to the open nature of this application, and the potential for errors in the storage and transmission of digital information, Medline does not warrant the accuracy of information obtained from this application. ALL MATERIALS POSTED ON THIS APPLICATION ARE “AS IS” AND WITHOUT WARRANTIES EXPRESS OR IMPLIED. MEDLINE DISCLAIMS ALL WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MEDLINE DOES NOT WARRANT THAT FUNCTIONS CONTAINED ON THIS APPLICATION WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MEDLINE DOES NOT WARRANT OR REPRESENT THE USE OF THE MATERIALS ON THIS APPLICATION IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

Hypertext Links

This application may be linked to other websites which are not maintained by Medline. Medline is not responsible for the content of those websites. The inclusion of any link to such websites does not imply endorsement, sponsorship, or recommendation by Medline of the websites. Medline disclaims any liability for links: (i) from another website to Medline; and (ii) to another website from Medline.

Copyright

All materials contained on this application are subject to the ownership rights of Medline and its Supplier Partners. Medline hereby authorizes you to only make a copy of the content you or any linked Medline products have added to the Medline Mobile Health App. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify the content contained on this website.

Submissions

All remarks, suggestions, ideas, graphics or other information communicated to Medline through this application will forever be the property of Medline. This excludes protected health information that is input to the app by the user or linked devices. Any material outside of protected health information that is submitted to Medline will be presumed to be public and Medline will not be required to treat the information as confidential. Medline shall have exclusive ownership of all present and future existing rights in the information, with the exception of protected health information, without compensation to the person sending the information.

The Information We Collect

Medline collects various types of information from application and website visitors such as first name, last name, email address, phone number, date of birth, height and links viewed to determine user interest. Medline web application servers may also collects general data pertaining to every user, including the IP address, the domain name, the length of time spent on the website, and the pages accessed while visiting the website through the app. This information is collected to, among other things, aggregate statistical information, facilitate system administration, allow user account creation, calculate measurement values and improve the content of the app and linked Medline websites. Medline may also retain the content of the communications that are sent to Medline customer service representatives. This information helps Medline to improve/respond to Visitors’ inquiries regarding the website.

Medline will collect email addresses used to create accounts on this application but will not use these email addresses for promotional marketing material without the express written consent of the user.

Security and Privacy

Medline places the utmost importance on protecting information transmitted via the application and takes privacy and security precautions to protect all such information. Additionally, by using the App and website, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

Medline will take measures to secure and protect all health information by maintaining administrative, technical and physical safeguards within the app. Users have ownership and control over the health information they input into the app. All accounts will require two factor authentication at app setup. Health information input into the app, excluding the user login information necessary to maintain app security, will be stored locally on the user’s device. A User can opt in to storing their information in the application’s cloud storage once this feature is activated by the user. Users may choose to share their data with approved organizations by exporting their Medline Mobile Health App data at their discretion. Medline does not access, view, or otherwise interact with user health information, and is not liable for any issues or breaches that arise from a user exporting their data.

Location Permission

Google recently made some global updates to their software tools, and now requires that any app that uses Bluetooth also be granted location access. This is because Bluetooth can be used for lots of things. We use it to scan for Medline approved Bluetooth devices and pair them with your phone. Medline Health app requires location to be enabled on your phone or tablet to connect to Medline approved Bluetooth devices so that it can be scanned and retrieve data from the device. The application will not be able to retrieve any measurement readings from the device if the location permission is not granted. We do not track and use users location. Location will remain enabled even when the app is not running on the foreground. We need this to frequently check for the connected device and retrieve readings from the device when a reading is available.

Missed out on enabling location access the first time? You can always do it later by going to your phone’s Settings > Apps & notifications > Medline Health > Permissions. (This menu may differ from device to device, Android version to version.)

We use Bluetooth to connect to your Medline devices — accept location access and you’ll be good to go.

IMPORTANT: Android devices running OS version 6.x and later also require that Location/GPS Services be turned on for a Bluetooth scan to be successful. If no Medline devices are found during the scan, go to Settings on your Android device, turn on Location/GPS, restart the Joule app and attempt to pair again.

If you want the technical nitty-gritty, you can learn more on the Android developer website.

How do we access your data?

We access the data you provide us with which is strictly necessary in order to make the application function properly. We carefully evaluate and define the purposes of any personal data processing before launching a project. We will ensure that the personal data we collect are relevant, adequate and not excessive in relation to the purpose of the processing and its eventual use (e.g. insights, marketing, promotions). This means that only necessary and relevant information for the purpose sought can be collected and processed.

How do we store your data?

Currently our application stores your reading data in the device itself, the user details are stored in a cloud-hosted database provided by Amazon. We store only the data that is absolutely necessary for our application to function in its entirety. Deleting some of this data will interrupt our application functionality. However, if you do not want us to store your data or any privacy concerns, you can send us your request to MedlinePrivacyOffice@medline.com.

How do we share your data?

We will never transfer, sell, make copies, or share any of your data stored by the application to third party services or companies unless strictly necessary to enable the application to function properly. Accordingly, personal data will be disclosed to third parties on a strictly limited 'need to know' basis where there is clear justification for transferring Personal Data - either because the Data Subject has consented to the transfer or because disclosure is required to perform a contract to which the Data Subject is a party, or for a legitimate purpose that does not infringe the Data Subject's fundamental rights, including the right to privacy (e.g. sharing in the context of a merger and acquisition operation).

User Access and Use of Information

Access to this application is limited to viewing the app pages and linked web pages solely for legitimate user and business purposes to access the information provided by Medline at this app and website. Any access or attempt to access other areas of the Medline computer system or other information contained on the system for any purposes is strictly prohibited. You may not use any information contained on this application other than in connection with a legitimate business purpose or you, the user’s, health information. Medline has implemented and will maintain administrative, physical, and technical safeguards to protect User Data, as further described in the Data Processing and Security Terms.

Medline Access and Use of Information

Medline will only access or use Data to provide the Application services to User or as otherwise instructed and will not use it for any other Medline products, services, or advertising.

Data Deletion

The Application will enable Users to delete their Data within the Medline Mobile Health App. If a User deletes any of their Data from the application that Data cannot be recovered by the User or Medline.

To view Medline’s Privacy Policy, click here.

Updates to Terms

Medline reserves the right to modify or amend its Terms of Use at any time, and from time to time. Any changes to the Terms of Use will be posted on the app.

Governing Law; Limitations

These Terms of Use shall be construed, interpreted and performed exclusively according to the, excluding conflict of law rules, of the State of Illinois, United States of America. Any legal action with respect to any transaction must be commenced within one year after the cause of action has arisen. The provisions of the Uniform Commercial Code as adopted by the State of Illinois, and not the United Nations Convention on Contracts for the International Sale of Goods, shall apply.

Dispute Resolution

Actions by Medline arising from breaches of the Terms of Use by a User, may be brought by Medline, at its option, before any judicial court of competent jurisdiction. At Medline option, disputes between the User and Medline, shall be finally settled by arbitration in Chicago, Illinois, USA, under the Rules of the American Arbitration Association, which Rules with respect to matters not regulated by them shall incorporate the UNCITRAL arbitration rules by one or more arbitrators appointed in accordance with said Rules applying these Terms of Use and consistent provisions of the internal laws (except conflict of law rules) of the State of Illinois, USA.