Last updated: January 05, 2026
This Privacy Policy describes how MediSathi-Doctor (“we”, “our”, or “us”) collects, uses, and protects information when you use the MediSathi-Doctor mobile application (“Service”).
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following information to provide core app functionality:
Name
Email address
Phone number (if provided)
Account login details
Users may upload documents, notes, or files for personal record-keeping and reference purposes only.
These records are stored securely and are accessible only to the user or authorised parties selected by the user.
We may automatically collect limited technical information, including:
IP address
Device type and operating system
App usage statistics
Diagnostic and crash logs
This technical data helps us improve app stability and performance.
We use collected information to:
Provide and maintain the Service
Manage user accounts
Enable scheduling and communication features
Improve app performance and user experience
Send important service-related notifications
Comply with legal obligations
MediSathi-Doctor does not provide medical advice, diagnosis, or treatment.
The app is intended only for appointment management, record organisation, and communication support.
Users should consult qualified professionals for any medical decisions.
MediSathi-Doctor may request the following permissions:
Camera – to upload documents or profile images
Storage – to save or access user-uploaded files
Internet – for secure data synchronisation
All permissions are used only to support app functionality.
We may share limited information:
With trusted service providers for app operations
To comply with legal requirements
With user consent
🚫 We do NOT sell, rent, or trade personal data to third parties.
We retain user data only as long as necessary to:
Provide the Service
Meet legal and regulatory requirements
Resolve disputes
Users can request data removal at any time.
Users may request:
Account deletion
Removal of personal data
📧 Requests can be sent to info@mindpik.co.in
Data will be deleted unless retention is legally required.
We use reasonable security measures to protect user data.
However, no digital system can be guaranteed 100% secure.
MediSathi-Doctor does not knowingly collect data from children under the age of 13.
If such data is identified, it will be removed promptly.
We comply with applicable Indian data protection laws and regulations.
The Service may contain links to external sites.
We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time.
Updates will be posted within the app or on the official website.
If you have questions about this Privacy Policy:
📧 Email: info@mindpik.co.in