Effective Date: July 10, 2026
Medigoz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Medigoz mobile application.
We may collect the following information:
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Personal information such as your name, phone number, email address, and delivery address.
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Account information that you provide during registration.
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Order details, including medicines and beauty products you purchase.
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Prescription images uploaded for medicine verification (where applicable).
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Payment information processed securely through third-party payment providers. We do not store your complete payment card details.
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Device information such as device model, operating system, IP address, and app usage information.
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Location information (only with your permission) to improve delivery services.
We use your information to:
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Process and deliver your orders.
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Verify prescriptions when required.
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Manage your account.
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Process payments.
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Provide customer support.
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Send order updates and notifications.
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Improve our services and user experience.
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Prevent fraud and maintain platform security.
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Comply with applicable legal obligations.
We may share your information with:
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Delivery partners to fulfill your orders.
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Licensed pharmacies and healthcare providers when necessary to process medicine orders.
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Payment service providers for secure payment processing.
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Service providers who help us operate the application.
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Government authorities when required by law.
We do not sell your personal information to third parties.
We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure.
We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Depending on your location, you may have the right to:
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Access your personal information.
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Update or correct inaccurate information.
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Request deletion of your account and personal data.
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Withdraw consent where applicable.
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Request a copy of your personal data.
Medigoz is not intended for children under the age of 13 (or the minimum age required by your local laws). We do not knowingly collect personal information from children.
Our app may use third-party services such as payment gateways, analytics providers, crash reporting services, and notification services. These providers have their own privacy policies governing their use of your information.
We may update this Privacy Policy from time to time. Any changes will be posted within the application or on our website, and the updated Effective Date will be revised accordingly.
If you have any questions or concerns about this Privacy Policy, please contact us:
Medigoz
Email: maroofbashir553@gmail.com
Thank you for trusting Medigoz for your healthcare and beauty shopping needs.