Privacy Policy
Medcred India
Effective Date: July 10, 2026
Medcred India ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Medcred India mobile application.
By using our application, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on the features you use, we may collect:
Personal Information
Full Name
Mobile Number
Email Address
Profile Photo (optional)
Health Service Information
Medical service preferences
Appointment details
Healthcare provider information
Uploaded prescriptions or medical documents (only when you choose to upload them)
Device Information
Device Model
Operating System
App Version
Device Identifier
Crash Reports
Diagnostic Information
Location Information
With your permission, the app may access your location to:
Show nearby healthcare providers
Improve location-based healthcare services
Help you find nearby medical facilities
Location access is requested only when necessary and can be disabled at any time from your device settings.
2. How We Use Your Information
We use your information to:
Create and manage your account
Provide healthcare-related services
Help you connect with healthcare providers
Schedule and manage appointments
Improve app performance
Provide customer support
Send important notifications
Prevent fraud and misuse
Comply with applicable laws
3. Permissions Used
Depending on your device and app features, Medcred India may request:
Location
To find nearby healthcare providers and medical services.
Camera
To capture profile photos or scan/upload medical documents.
Photos & Media
To upload prescriptions, reports, and other medical documents selected by you.
Notifications
To send appointment reminders, updates, offers, and important service notifications.
Each permission is requested only when required for the corresponding feature.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable methods, no internet transmission or electronic storage system is completely secure.
5. Data Sharing
We do not sell your personal information.
Your information may be shared only with:
Healthcare providers you choose to connect with
Trusted service providers supporting app operations
Legal authorities when required by law
Government agencies where legally necessary
All third parties are expected to maintain appropriate confidentiality and security standards.
6. Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your account and associated data by contacting us.
7. Children's Privacy
Medcred India is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take appropriate steps to delete the information.
8. Third-Party Services
The application may use trusted third-party services such as:
Google Play Services
Firebase Analytics
Firebase Crashlytics
Google Maps (if applicable)
Secure payment gateways (if available)
These services operate according to their own privacy policies.
9. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Delete your account and personal data
Withdraw previously granted permissions
Contact us regarding privacy concerns
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be reflected within the application and will become effective immediately after publication.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
App Name: Medcred India
Email: medcredcard@gmail.com
Thank you for using Medcred India.