Mechanicsburg, Illinois

Republic Services asked us to post this announcement.They have released enhanced technology and how that relates to customers ability to take manage their account and services anytime and anyplace.  As more customers prefer to interact electronically, these options will be simple to use and reduce the number of times to have to call for cart exchanges, payments, etc.

Track My Truck

Track My Truck flyer - This is the ability on service day to check the status of service, indicating if service has been completed or not. Examples of messages Track My Truck provides:

• • On the way, with the route complete percentage

  • Container not out for service

  • Street has been serviced

  • Route delays.

Track My Truck can be accessed online in two ways:

• • If a customer has on online account, they can view Track My Truck on their service day at the see schedule page.

  • If a customer doesn’t have an online account and is logged in on their day of service, Track My Truck will automatically appear.

Billing Options

Services available with either option below:  convenient billing options, service schedules, real-time service alerts, manager communication preferences and schedule the following services:  report a missed pickup, request a repair or replacement cart.

• • Direct Billing Self Service Flyer - Because Republic Services invoices your residents for all waste services, or optional programs such as yard waste, this flyer has a QR code that takes the resident to the page to set up an online account.  Resident will need their account number to set up their account and this account number can be found on the top right of their invoice.   

  • Muni Self Service Flyer - If your residents do not pay Republic for any services, they can utilize this flyer.

Call 911 for emergencies and to report concerns. Information will be routed to the on-duty officer. If no officer is on duty, the Sangamon County Sheriff will respond. This documents the issue for the local police department.