Welcome to the Help and Support section! We’re here to assist you with any questions or issues you may have while using our app. Below, you’ll find answers to common questions, troubleshooting tips, and ways to contact us for further assistance.
Frequently Asked Questions (FAQs)
1. How do I create a profile?
Go to the Profile Settings section and fill in your details, including your name, email, and bio. Make sure to save your changes before exiting.
2. How do I find a friend for an activity?
Use the Explore or Discover section to browse activities like movies, coffee, or dinner. Select an activity and view available users in your area.
3. How do I send a hire request?
Once you find a user you’d like to connect with, click on their profile and select Send Hire Request. Fill in the details of the activity and confirm your request.
4. What should I do if my hire request is pending for too long?
If your request remains pending, the other user may not have responded yet. You can cancel the request and try connecting with someone else.
5. How do I update my payment information?
Payment information can be updated in the Profile Settings section under Payment Methods.
6. How do I delete my account?
Go to Settings and select Delete Account. Please note that this action is irreversible and will remove all your data from the app.
Troubleshooting
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App crashes or freezes:
Try closing the app and reopening it. If the issue persists, ensure your device is running the latest operating system and that the app is updated to the latest version.
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Unable to log in:
Double-check your email and password. If you’ve forgotten your password, use the Forgot Password option to reset it.
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Hire request not working:
Ensure you have a stable internet connection. If the issue continues, restart the app or contact support.
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Contact Us
If you need further assistance, our support team is here to help! You can reach us via:
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Email: founder.meandmatch@gmail.com
Feedback
We value your feedback! If you have suggestions for improving the app or want to report a bug, please let us know:
Email: founder.meandmatch@gmail.com
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Rate Us: If you love the app, consider leaving a review on the Google Play Store!
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Thank you for using our app! We’re committed to providing you with the best experience possible.
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