IMMIGRATION:

We understand the relevance of immigration Authorities in the sector and always endeavour to avail Master with the latest Immigration regulations in the port for their compliance.

We do this by including immigration officials requirements on all pre-arrival information sent to ships prior their arrival. This is to ensure that the ship does not contravene Immigration rules, thus creating unnecessary delay for vessel during the inward/outward clearances.

In the event that Master or crew members err, we intervene immediately and ensure that the matter is resolved and amicably.

PORT HEALTH:

We have also maintained a good working relationship with Port Health Officials over the years. As such, we do not encounter any delay when we have any vessel under our agency, as they always attend promptly and grant Free Pratique upon boarding. Requests for vaccination and renewal of yellow cards deratting certificates are attended to promptly.

CUSTOMS:

We have over the years, identified the relevance of Customs with regard to the job and as such have sustained and outstanding working relationship with them.

We have aways carried out our operations in line with their laid down procedures by ensuring that sufficient details of calling vessels are made available to them to carry out their statutory duties. We also ensure that proper logistics are in place to aid them according

OPERATIONS:

Since our registration with NPA we have been able to maintain a good working relationship with the NPA as is evident in the adherence to developmental policies enacted, which are aimed at ensuring improvement in operational efficiency. We

also ensure that we comply with existing rules and regulations set by the NPA.

We have also maintained a good working relationship with the harbours department as well as the pilots, who usually attend to our vessels without delays.

FINANCE:

We have also maintained a cordial relationship with the Financial departments of NPA, by ensuring that provisional bills are raised and payments are made in good time to designated  banks.

Financial obligations are also timely filled by regularly reconciling the company's accounts with that of NPA

MANAGEMENT:

At this level, we ensure that we are in attendance during every meeting, seminar or workshop being organized by the NPA. Berthing and Voyage meetings are also attended by us on regular basis

We also make our contributions to policy enactments during developmental meetings held by the NPA and it's stakeholders.