This page containes the terms I believe are important for the field of IT Enterprise Management.

Accessibility- “is the design of products, devices, services, or environments for people with disabilities.” (Accessibility, 2019)

Audit- “a systematic and independent examination of books, accounts, statutory records, documents and vouchers of an organization to ascertain how far the financial statements as well as non-financial disclosures present a true and fair view of the concern.” (Audit, 2018)

Business case- “captures the reasoning for initiating a project or task.” (Business case, 2018)

Business process- “a collection of related, structured activities or tasks by people or equipment which in a specific sequence produce a service or product (serves a particular business goal) for a particular customer or customers.” (Business process, 2018)

Business process owner- “is responsible for managing and overseeing the objectives and performance of a process through Key Performance Indicators (KPI). A process owner has the authority to make required changes related to achieving process objectives.” (What is a Process Owner? - Definition from Techopedia., 2019)

Business requirement- “is the concept of eliciting and documenting business requirements of business users such as customers, employees, and vendors early in the development cycle of a system to guide the design of the future system.” (Business requirements, 2018)

Business value- “s an informal term that includes all forms of value that determine the health and well-being of the firm in the long run.” (Business value, 2018)

Case Study- “is a research method involving an up-close, in-depth, and detailed examination of a subject of study (the case), as well as its related contextual conditions.” (Case Study, 2019)

Data-based decision making- “or data driven decision making refers to educator’s ongoing process of collecting and analyzing different types of data, including demographic, student achievement test, satisfaction, process data to guide decisions towards improvement of educational process.” (Data based decision making, 2018)

Ergonomics- “(commonly referred to as human factors) is the application of psychological and physiological principles to the (engineering and) design of products, processes, and systems.” (Ergonomics, 2018)

Governance- “comprises all of the processes of governing - whether undertaken by the government of a state, by a market or by a network - over a social system (family, tribe, formal or informal organization, a territory or across territories) and whether through the laws, norms, power or language of an organized society.” (Governance, 2018)

IT Capabilities - “an organization’s ability to identify IT meeting business needs, to deploy IT to improve business process in a cost-effective manner, and to provide long-term maintenance and support for IT-based systems” (IT Capabilities, n.d.)

Management - “ assembling the resources to achieve a mutually agreed upon objective” (Holtsnider, 2012)

Operations - “performance of a practical work or of something involving the practical application of principles or processes” (Operations, 2019)

Pillars of IT: Databases, HCI, Networking, Programming, and Web Systems-

Planning - “is the process of thinking about the activities required to achieve a desired goal.” (Planning, 2018)

Risk - “the possibility of losing something of value” (Risk, 2019)