Motivated finance graduate with retail experience. Building a career in banking and customer service

View my CV and Cover Letter to see how I can contribute to your team in roles such as admin, customer service, finance, or supply chain.

I hold a Diploma in Financial Accounting, which I earned after completing a comprehensive three-year program focused on core subjects such as financial accounting, business communication, cost and management accounting, and financial reporting. My studies laid a strong foundation in both the theoretical and practical aspects of managing finances, preparing me for various roles in the financial sector. After graduating, I gained valuable experience working in retail, where I spent over a year assisting customers, processing transactions, managing stock, and working with point-of-sale systems. This role sharpened my communication skills, strengthened my attention to detail, and taught me how to handle financial responsibilities in a customer-facing environment. I developed a strong ability to resolve issues quickly, maintain accuracy under pressure, and adapt to new systems - qualities essential in the banking and finance industry. My combined academic background and real-world retail experience make me well-suited for roles such as Bank Teller, Branch Advisor, and Bookkeeper. I understand the importance of trust, professionalism, and confidentiality when handling customer information. I also thrive in environments that require multitasking, teamwork, and delivering service excellence. I am eager to grow within a structured financial institution where I can contribute to customer satisfaction and support financial goals 

www.linkedin.com/in/mckenzie-makwela-56b91b236 

Email: mckenziemk200@gmail.com

Phone: +27 67 079 0595