I've spent years inside healthcare organizations watching expensive problems persist because of culture, readiness, workflow bottlenecks, etc.
My work focuses on reducing friction and improving efficiency. Lets own the root of the problem and face it head on so we can build something better, together.
Brandy (Bee) McKenna
Denver Metro | Remote-Ready | Clinical Informaticist | Digital Health Product & Interoperability Leader | MSN, RN
Driving EMR optimization, interoperability, automation, and human-centered design across enterprise health systems.
Strategic Clinical Informaticist and Digital Health Leader with a decade of clinical and technical expertise spanning EHR implementation, interoperability (HL7, FHIR, APIs), and workflow automation. Proven record of optimizing multi-EHR ecosystems (Athena, Azalea, Epic, PointClickCare, Kno2fy, etc.) and advancing partner visibility, data integrity, and compliance (HIPAA, HITRUST). Excels at bridging the gap between frontline care and health IT using Agile product management, UX principles, and data-driven decisions. Known for calm leadership, cross-functional alignment, and rapid execution in fast-moving, high-growth environments.
I bring hands-on nursing experience, a master’s degree in nursing informatics, and years of healthcare technology leadership to help organizations make their systems work better for the people using them.
My experience spans urgent care, hospital-at-home, emergency nursing, and enterprise clinical applications, connecting frontline needs with practical technology solutions.
Directed clinical informatics strategy and clinical application priorities across urgent care and hospital-at-home services.
Led work across multiple EHR platforms, including athenahealth, Azalea, Epic, Cerner, CPSI, eMDs, KanTime, Meditech, and PointClickCare.
Bridged clinical, operational, technical, and vendor teams to turn complex challenges into clear requirements and actionable plans.
Used Agile methods to prioritize requests, incorporate user feedback, and guide iterative improvements.
Established EHR governance processes to evaluate changes, clarify ownership, and support consistent decision-making.
Translated technical issues into clear explanations so leaders could make informed decisions about priorities and resources.
Evaluated clinical workflows to identify duplicate documentation, unnecessary steps, and opportunities to reduce administrative burden.
Translated clinician feedback into improvements to documentation tools, application configuration, and user experience.
Supported workflows involving patient intake, scheduling, medication reconciliation, orders, results, referrals, and follow-up care.
Applied frontline nursing experience to assess how technology decisions affect patient care and staff workload.
Helped clinical and operational teams align workflows with system capabilities and organizational needs.
Investigated recurring application issues to distinguish training needs from configuration, workflow, or integration problems.
Led fax and Direct secure messaging integration work to improve the exchange and routing of clinical information.
Worked with health information exchange networks and services, including Carequality, CommonWell, PointClickCare Connect, and CORHIO/Contexture.
Supported clinical technology workflows involving electronic prescribing, diagnostic imaging, laboratory data, and external records.
Worked with HL7, FHIR, APIs, and clinical document exchange to connect systems and troubleshoot information flow.
Investigated patient matching, missing records, routing failures, and other barriers to reliable data exchange.
Coordinated with vendors and internal teams to define requirements, test connections, and resolve integration issues.
Implemented automation workflows to reduce manual routing and repetitive administrative tasks.
Used SQL, Python, Excel, and Microsoft 365 tools to investigate issues, organize information, and support process improvement.
Developed approaches for centralizing requests, tracking work, and improving visibility into priorities.
Evaluated existing processes to identify gaps in ownership, inconsistent handoffs, and opportunities for standardization.
Created practical documentation to make processes easier to follow, maintain, and transfer between team members.
Coordinated application changes across clinical, operational, IT, and vendor stakeholders.
Translated business and clinical needs into requirements, testing scenarios, and implementation plans.
Supported workflow validation, troubleshooting, and user readiness during technology changes.
Developed tip sheets, workflow guides, and training resources tailored to the people doing the work.
Gathered user feedback to identify adoption barriers and guide improvements after launch.
Created centralized knowledge resources to make guidance easier to find and maintain.
Incorporated privacy, security, and patient safety considerations into clinical application decisions.
Supported governance practices aligned with organizational policies and compliance requirements.
Identified and escalated workflow risks involving clinical information, documentation, and staff responsibilities.
Collaborated with stakeholders to clarify access needs, change controls, and accountability.
Advocated for practical solutions that support safe care and sustainable workflows.
Whether you need help untangling an EHR workflow, connecting systems, planning an implementation, or filling a temporary leadership gap, I bring clinical understanding and technical experience to move the work forward.
Let’s start with a 30-minute conversation about what’s slowing your team down.