Privacy Policy

Last Updated: May 24, 2025

Business Name: MBL Suraksha Security Systems

Contact Email: sales@mblsuraksha.com 

1. Introduction

At MBL Suraksha Security Systems, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us through our services, including via WhatsApp.

2. What Information We Collect

We may collect the following information:

• Your full name
  
  

• Phone number
  
  

• Address (only if voluntarily provided for service setup)
  
  

• Chat messages or queries shared via WhatsApp
  
  

• CCTV site location information (only for service purposes)

3. How We Use Your Information

We use your information strictly for:

• Providing CCTV live surveillance and monitoring services
  
  

• Responding to your queries and support requests
  
  

• Sending important updates, alerts, or promotional offers via WhatsApp
  
  

• Internal record-keeping and service improvement
  
  

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share your data only with:

• Authorized staff or technicians for service delivery
  
  

• Secure technology tools (e.g., WhatsApp Business API, cloud storage) required to manage communication or service alerts

5. Data Security

We implement reasonable and industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

• Request access to your stored data
  
  

• Ask for correction or deletion of your personal information
  
  

• Opt out of receiving marketing messages anytime
  
  

To do so, simply message us on WhatsApp or email us at sales@mblsuraksha.com.

7. WhatsApp Communication

By contacting us via WhatsApp, you agree to let us:

• Store and respond to your messages
  
  

• Send you service-related alerts or promotional messages
  
  

All WhatsApp messages are handled using official tools like WhatsApp Business API to ensure security and compliance.

8. Contact Us

If you have any questions about this Privacy Policy, feel free to contact:

MBL Suraksha Security Systems
Email: sales@mblsuraksha.com
Phone: +91 8800566632, +91 8800191932
City: Delhi, India