Maya Ganesh
Assistant Professor
Operations and Decision Sciences
Indian Institute of Management Ahmedabad
I am an Assistant Professor of Operations Management in the area of Operations & Decision Sciences at the Indian Institute of Management Ahmedabad (IIM A).
Prior to joining the IIM Ahmedabad, I obtained my doctoral degree from the Indian School of Business, Hyderabad; my PGDM (Manufacturing & Operations Management) from SPJIMR, Mumbai; undergraduate degree (Industrial Engineering and Management) from R V College of Engineering, Bangalore (then affiliated to VTU). Before entering academics, I have worked with Cummins India Limited, Bosch Limited, IBM India and TVS Motors.
Research Interests
Public sector operations, Impact of information, technology and digitization on supply chains, Sustainable and socially responsible operations, Agricultural and food supply chains and Welfare benefit programs.
Publications
Leveraging digital technology to improve monitoring and planning in public sector supply chains: Evidence from India's food security program, Maya Ganesh, Sarang Deo and Sripad Devalkar, 2024, Production and Operations Management.
Technology enabled agent-choice and uptake of social assistance programs: Evidence from India's food security program, Allu Rakesh, Maya Ganesh, Sarang Deo and Sripad Devalkar, 2024, Manufacturing & Service Operations Management.
Portability in the Public Distribution System: Determinants of Utilization & their Implications, Allu, R., M. Ganesh, S. Deo, S. Devalkar, 2021, Economic and Political Weekly, 57 (2), 50-57
PDS reforms must be in line with the current needs, Allu, R., M. Ganesh, S. Deo, S. Devalkar, The Hindu BusinessLine, May 26, 2020
Digital Transformation of the Public Distribution System: Need for impact evaluation using a Supply Chain Perspective, Alma matters (Quarterly ISB Newsletter), April - June 2017.
Papers Under Review
The need for speed: Decoding linkages between fulfillment time and customer satisfaction to improve online food delivery performance (with Debjit Roy and Daniel Abraham). Under 2nd round review at Journal of Operations Management.
Research In Progress
Introduction of store choice in India's food security program - Implications on demand distribution and performance of replenishment policy (with Sarang Deo and Sripad Devalkar).
Digitalization of government-to-person (G2P) payments: process configurations, payment misdirection and reduced uptake of social-
assistance (with Rakesh Allu, Sarang Deo and Sripad Devalkar).
Signaling through employee-related tweets - Evidence from the COVID-19 pandemic (with Bhavya Singhvi and Moumita Tiwari).
Healthcare drone delivery networks - An Impact evaluation study in the Indian state of Odisha (with Namrata Chindarkar).