Privacy Policy
Effective Date: March 25, 2025
Maxxstores is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use the Maxxstores Rider app. By using our app, you consent to the data practices described in this policy.
1. Information We Collect
When you use the Maxxstores Rider app, we collect the following types of information:
Personal Information: This includes your name, phone number, email address, and other information you provide during account registration or in the app's profile settings.
Location Information: In order to facilitate deliveries and improve your experience, we collect and process location data (GPS) to track your route and ensure timely arrivals for orders. Location data is collected only when the app is in use.
Order Information: We collect information about your orders, such as order requests, active orders, today's orders, and weekly orders.
Payment Information: Information regarding your payment method (such as cash in your hand) may be stored for transaction purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide the services offered by the Maxxstores Rider app, including managing and processing your orders.
To ensure timely delivery and customer satisfaction by using your location data.
To improve the user experience of the app, including troubleshooting, updates, and general improvements.
To communicate with you regarding orders, support, or updates via email, phone, or in-app notifications.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following situations:
Service Providers: We may share your information with third-party vendors or service providers who assist us in the operation of our app (e.g., hosting, payment processing, delivery services). These third parties are required to handle your data with the utmost confidentiality and only use it to provide services on our behalf.
Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request by governmental authorities, such as a court or law enforcement agency.
4. Location Services
The Maxxstores Rider app requires access to your device's location for delivery purposes. You can choose to disable location services in your device’s settings, but please note that this may limit the functionality of the app and prevent us from providing accurate delivery tracking.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. However, please note that no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee the absolute security of your data.
6. Your Rights
As a user, you have the following rights:
Access: You can request access to the personal information we have collected about you.
Correction: You can update or correct your personal information at any time through the app’s profile settings.
Deletion: You may request to delete your account or any personal data associated with your profile by contacting our support team.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: support@maxxstores.in