Last Updated: September 30, 2025
Mavo ("we," "our," or "the Application"), developed by the Mavo Team, is the operator of the website [mavo-official-website.com] and its subdomains (the "Website"), the Mavo application and any related functionality (collectively, the "Mavo Services").
This Privacy Policy explains how Mavo processes personal data collected from visitors and users of our services. We are committed to transparency regarding the collection, use, and protection of your personal information.
Registration Information: Date of birth, email/phone number, password, user identifier
Profile Information: Alias, profile picture, gender, self-introduction, social media links
User-Generated Content: Comments, messages, images, videos, or other materials you share
Facial Data (with consent): For identity verification purposes only; facial recognition videos are not retained
Payment Information: Processed through secure providers (Apple/Google); we store only payment IDs and transaction details
Social media platforms (when using social login)
Advertising partners and analytics providers
Other users (e.g., through reports or interactions)
Usage Data: Feature usage, search history, interaction patterns
Device Information: IP address, device type, operating system, mobile network
Location Data: Only with explicit permission, primarily for Bluetooth device connectivity on Android 11 and below
Cookies and Similar Technologies: To enhance service functionality and user experience
Deliver and personalize Mavo Services
Verify accounts and process payments
Provide customer support and communications
Moderate content to ensure compliance with applicable regulations
Conduct research and analysis to improve services
Ensure platform security and prevent fraud
Comply with legal obligations
Information you share publicly (profile details, posts) is visible to other users according to your privacy settings.
We engage trusted partners for:
Infrastructure and analytics (AWS, Google)
Customer support (Zendesk)
Payment processing (Apple, Google)
Marketing and advertising (AppsFlyer, Facebook)
We may disclose information when required by law, to protect rights, or in connection with corporate transactions.
Use in-app settings to access, update, or delete your profile information.
Manage platform permissions for location, camera, microphone, and notifications through your device settings.
You may delete your account directly within the app. Note:
Public comments may be anonymized
Certain data may be retained where required by law
Payment records are maintained for accounting purposes
Contact our customer service team to request a copy of your personal information.
Mavo Services are strictly restricted to users aged 18 and above. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18. During registration, we employ age verification measures to prevent underage access.
We maintain a zero-tolerance policy toward any content or behavior involving:
Child Sexual Abuse and Exploitation (CSAE)
Child Sexual Abuse Material (CSAM)
Any other forms of child endangerment
We implement comprehensive systems to protect minors:
Automated Detection: Advanced algorithms scan for potential CSAM content
Human Moderation: Dedicated safety teams review suspicious material 24/7
Behavioral Analysis: Monitoring for grooming patterns and predatory behavior
All confirmed instances of CSAM will be:
Immediately removed from our platform
Reported to the National Center for Missing & Exploited Children (NCMEC)
Shared with relevant law enforcement agencies as required by law
We provide multiple reporting channels:
In-app reporting feature (accessible from any profile or content)
Priority review for all child safety reports
24/7 emergency response for critical cases
Any user involved in CSAE-related activities will face:
Immediate permanent account termination
Device banning to prevent re-registration
Legal cooperation with authorities
If we inadvertently discover underage usage:
All personal data will be immediately deleted
Account access will be permanently blocked
No data will be retained except as required for reporting obligations
We regularly:
Update our detection technologies
Train moderation teams on emerging threats
Review and enhance our child protection protocols
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and secure transmission protocols. However, no electronic storage method is 100% secure, and we cannot guarantee absolute security.
Your data may be processed outside your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
We may update this Privacy Policy periodically. Continued use of Mavo Services after changes constitutes acceptance of the revised terms. Significant changes will be notified through our website or in-app announcements.
For questions about this Privacy Policy or our data practices, contact us at:
Email: [mavo-privacy@email.com]
In-app Support: Available 24/7 through the customer service feature
Our team typically responds to email inquiries within 2 business days during standard operating hours (9:00 AM-6:00 PM UTC+8, Monday-Friday).