High Therapist Turnover? Low Retention?
Burnout Therapist?
High Therapist Turnover? Low Retention?
Burnout Therapist?
Skill-up your therapists, crush burnout, and lift rebooking rates with
done-for-you training built for spas, franchises, and busy wellness studios.
Book Your Strategy Call Today!
Get Two 3 Hour Classes of Your Choice For $295!
Act now to get this offer!
Trust me it will pay for itself!
Why Your Massage Team Needs Mentorship
Massage Is a Trade - Trades are something you train for overtime. The education they leave school with has alot of gaps.
It does not prepare them to:
prevent overuse injuries that end careers early
navigate the emotional load clients bring into every session
communicate boundaries confidently without losing rapport
regulate their nervous systems in high-volume environments
build client relationships that generate repeat bookings
stay in the profession long enough to become a senior staff member
effective use of funds and future building
Massage school creates practitioners. Mentorship creates therapists who stay.
Your turnover problem is not a hiring problem. It is a sustainability problem.
Therapists do not leave because they lack skill. They leave because the work depletes them faster than they can recover. Poor self management and income skills. Repetitive injuries. Compassion fatigue. Client trauma absorption. Burnout.
These do not show up in their first month. They show up in month six. Month twelve. Right when you thought you finally had a stable team.
Mentorship does not just improve their skills it protects the human attached to those hands so they can keep working for you, year after year.
This is how you build a team that lasts. Retention by design.
RJ Shafer is a working therapist, educator, and spa-side strategist who has spent years inside busy franchises, independents, and wellness studios working with everyone from newborns to professional athletes. After seeing great therapists burn out and owners lose revenue due to inconsistent client care, RJ built a training system that improves technique, mindset, and operations simultaneously.
The mission: Create massage environments where therapists can build sustainable careers and guests can feel the difference in every session.
Skill that shows up on the table. Every class is hands-on and designed to equip your therapists to use the techniques, seeing great therapists burn out and owners lose revenue due to inconsistent client care, RJ built a training system that improves technique, mindset, and operations.
Burnout down, retention up. Therapists receive body mechanics support, mindset tools, and community so they can stop white-knuckling through shifts.
Rebooking that feels natural, not salesy. Communication frameworks help therapists recommend what clients actually need and clients say yes more often.
Most training companies sell CE hours and leave. RJ becomes your development partner, staying in the conversation with your team, your numbers, and your long-term goals, so your investment keeps paying you back quarter after quarter.
LMT #MT125140
MTI #MI4583
CEP #CE2233
Transparent Pricing
Book Your Strategy Call Today!
Get Two 3 Hour Classes of Your Choice For $295!
Before the 1st of the year.
Fast upgrade, zero commitment.
One powerful 3‑hour session that will provide 3 CEU that sharpens technique, refreshes body mechanics, and elevates client care in a single shift. Your therapists leave with immediately usable skills, and your leadership gets a low-risk way to experience the training style before committing to a full quarter.
Six focused classes per quarter create a rhythm of growth:
Skills stack, confidence compounds
Leadership can plan around busy seasons and decide there course line up
The cost per therapist drops to less than a takeout lunch per class in most locations.
Studios using consistent quarterly training see smoother guest experiences, fewer refunds, and more members asking for their favorite therapists by name.
Sample Reflexology Outline PDF
It's like adding another department to your facility!
You get everything in the quarterly training bundle plus:
Weekly live virtual support (Google Meet)
Dedicated YouTube for Recordings
Bite-sized micro-lessons for mindset and well being
A therapist-only community (Private Online)
Align with your company's standards
Mentorship on another level
Studios use this tier to protect their top therapists from burnout and turnover, because replacing a top therapist costs far more than this quarterly support or hiring someone in-house to support your staff at a top-tier level.
The return on this investment is monumental to your bottomline.
Sample Monthly Insight Sheet PDF
Training Menu: Build Your Perfect Quarter
Mix and match modules to match your client base and your therapist's growth area.
Deep Tissue Mastery Labs – Smarter pressure, better body mechanics, and techniques guests actually come back for.
Body Mechanics for Longevity – Protect therapist bodies while increasing power, sensitivity, and consistency.
Client Communication & Rebooking – Simple language that helps clients commit to the care they need.
Nervous System & Stress Relief – Give therapists a framework for creating truly regulating sessions.
Trauma-Aware Client Care – Safety, consent, and grounding practices woven into regular sessions.
Hot Stone & Recovery Enhancements – Turn “nice add-ons” into signature experiences.
Cupping 101 for Spa Settings – Confident, safe, spa-friendly cupping protocols.
New Classes are added per quarter, depending on your needs.
Ready to Talk About Your Location?
Let's get clear on your team's needs.
Contact Us
mavenhearth@gmail.com