CASE STUDIES
These case studies highlight how I lead learning-centered projects and change initiatives that translate complex policy, systems, and equity requirements into scalable, actionable solutions.
Embedded Files
Case Study #1: Process Improvement and Training Development
Hiring Compliance Workflow Overhaul
Hiring Compliance Workflow Overhaul
Role: Compliance Training & Process Improvement Lead
Summary Goal:
Redesign and implement hiring compliance workflow across over 150 departments, improving clarity, reducing errors, and strengthening alignment with policy and legal standards.
Departments
Human Resource Analyst
Policy review and impact assessment
Stakeholder matrix and communication
Process mapping
Prototype
Feedback and quality check
Tailored training
Hands on in person training for central office
Online self paced training for departments
ADDIE
Lucid Chart
Design Thinking
Articulate 360
Jotform
Reduced processing time by 98 percent for over 2000 annual reference checks
Greater cross-organization consistency and audit readiness
Case Study #2: Process Improvement and Training Development
HR Information System Onboarding
HR Information System Onboarding
Role: Compliance Training & Process Improvement Lead
Summary Goal:
Design and implement employee HR system onboarding workflow across academic departments, improving clarity, reducing errors, and strengthening alignment with policy and legal standards.
Departments
Human Resource Analyst
Central Academic Personnel
Leadership
Workflow analysis
Policy gap assessment
Stakeholder matrix and communication
Needs assessment and analysis
Training Development
Prototype Feedback and quality check
Tailored training Implementation
ADDIE
Lucid Chart
Camtasia
Training HR System site
Developed and deployed 4 separate compliance focused online training modules reducing revision requests by 62% across six staffing levels.
Greater cross-organization consistency and audit readiness.
Created new standardized process for HR System onboarding and training for over 1400 system users.
Ensure access compliance according to roles and responsibilities for 3200 system users.
Case Study #3: SalesForce Database Training
Salesforce Database Training
Salesforce Database Training
Role: Senior Trainer
Summary Goal:
Develop in app guidance materials for state employees to guide system usage according to local, state, and federal compliance and guidelines.
Statewide employees at varying levels and geographical locations
Workflow analysis
Saleforce system Testing and Discovery
Training Materials Development inclusive of in app guidance, Quick Guides, and Knowledge Based Articles
Prototype Feedback and quality check
Salesforce
SnagIt
Microsoft Suite
Google Suite
Developed 4 modules for state review
Reduced learning time by 50 percent by streamlining process information and separating modules
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Google Sites
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