Welcome to MathxHelper, an AI-powered math problem-solving app. Your privacy is important to us, and we are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use MathxHelper. By using the app, you acknowledge and agree to the terms outlined in this policy.
When you use MathxHelper, we may collect different types of information to enhance your experience and improve the app’s functionality.
User-Submitted Content: This includes any text input, uploaded images, or form submissions you provide while using the app.
Contact Information (Optional): If you reach out to our support team, we may collect your email address and the details of your inquiry to assist you effectively.
We may automatically gather certain data to enhance app performance and user experience:
Device Information: This includes your device model, operating system, and unique device identifiers.
Usage Data: We track interactions with app features, session length, and crash reports to analyze app performance.
IP Address & General Location: IP addresses are collected for security monitoring, fraud prevention, and analytics. These are anonymized and not linked to personal identity.
We integrate third-party services (such as Google Firebase) that may collect data in accordance with their privacy policies.
We use the information collected to:
✅ Provide essential app functionalities such as AI-powered problem-solving and progress tracking.
✅ Analyze usage trends and resolve technical issues to improve performance.
✅ Personalize the user experience with tailored content and updates.
✅ Respond to inquiries and provide customer support.
✅ Ensure security, prevent fraud, and safeguard user data.
MathxHelper uses third-party services to operate efficiently. These services may process data under their respective privacy policies.
Google Firebase (Analytics & Crash Reporting): Helps us monitor app performance and improve user experience.
AI Processing Services (if applicable): Processes user inputs in real time.
Ad Networks (if applicable): If ads are displayed, third-party ad providers may collect anonymized data to serve relevant advertisements.
We do not sell or share personal data with third parties for marketing purposes. Information is shared only when required by law, such as responding to legal or regulatory requests.
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. These measures include:
🔐 Encryption of stored data.
🔐 Secure data transmission using HTTPS.
🔐 Restricted access to data within our team.
User-Submitted Content: Temporarily processed and deleted automatically (if applicable).
IP Addresses: Retained for security monitoring but anonymized.
Usage Data: Retained for analytics and performance improvements but remains anonymized.
Contact Information: Stored only when users contact support.
You have control over your data and can:
✅ Request access to your personal data.
✅ Request deletion of your information.
✅ Opt out of analytics tracking.
✅ Disable personalized advertisements (if applicable).
To exercise your rights, please contact us at mathukiyadhrumit@gmail.com.
MathxHelper is not intended for children under 13 years old. If we discover that a child under 13 has provided personal data, we will take immediate steps to remove the information. Parents or guardians who believe their child has shared personal data can contact us for assistance.
We comply with global privacy regulations, including:
📜 GDPR (EU Users): Users can request access, modification, or deletion of their personal data.
📜 CCPA (California Users): Users may request details regarding the personal information we collect.
📜 Other Regional Laws: We adhere to applicable privacy laws in different regions.
We may update this Privacy Policy periodically. Changes will be reflected with a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about how we handle your data. If significant updates occur, we may notify users via the app or email.
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📩 Email: mathukiyadhrumit@gmail.com
By using MathxHelper, you confirm that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting MathxHelper! 🚀
Last Updated: March 16, 2025