Effective Date: September 30, 2025
Welcome to Math Picture Solver, a mobile application developed by JanoGroup LLC that helps users capture and solve math problems step by step using AI-powered image recognition and text processing via the OpenAI API (“Model Provider”).
Your privacy is important to us. This Privacy Policy explains what data we collect, how it is used, and what choices you have. By downloading or using Math Picture Solver, you agree to the practices described below.
2.1 Personal Information
No Account Required: You can use Math Picture Solver without creating an account or signing in.
No Personally Identifiable Information (PII): We do not request or collect your name, email address, phone number, or exact location.
Support Communications: If you contact us (e.g., by email), we receive your contact details and message only to respond and provide support.
2.2 Photos, Prompts, and Local Data
Photo Inputs: When you take or upload a photo for solving, the image is processed by OpenAI’s API to generate a math solution. We do not permanently store or view your images.
Prompts and Chat Content: The math problem data or text you input is sent to OpenAI for processing.
Local App Data: Basic settings (like theme and preferences) and recent problems may be stored locally on your device to improve user experience. This data stays on your device unless you manually export or share it.
Sharing and Exports: If you share or export results (e.g., save or share via other apps), those actions are handled by your device’s share features and governed by the other apps’ policies.
2.3 Diagnostics
No Built-In Analytics: Math Picture Solver does not include in-app analytics or telemetry.
Platform Diagnostics: Apple and Google may collect crash logs or technical diagnostics according to their own privacy policies and your device settings.
Future Updates: If optional analytics or diagnostics are added in the future, we will provide clear disclosure and request consent where required.
We use information only as necessary to:
Process and display solutions to your math problems.
Respond to support requests.
Maintain app functionality, prevent misuse, and comply with legal obligations.
Model Provider (OpenAI): Math Picture Solver sends your problem data to OpenAI’s API for processing. OpenAI acts as an independent data processor and may receive metadata (e.g., IP address) as part of standard network operations.
Platform Services: Apple and Google may process limited technical data (e.g., crash reports, push notifications) under their respective privacy policies.
External Apps and Links: If you share content or open external links, those actions are governed by the policies of the corresponding third-party apps or sites.
Local Storage Only: App data such as preferences and recent problems remain on your device.
No JanoGroup Servers: We do not store or retain your conversations or images on our own servers.
OpenAI Retention: OpenAI may temporarily retain API request data for abuse prevention and troubleshooting as outlined in its own Privacy Policy.
Your Controls: You can clear your app data, delete stored history, or uninstall the app at any time to remove all locally stored information.
We rely on your device’s secure operating system environment and HTTPS/TLS encryption for network requests. No method of transmission or storage is completely secure, so we encourage users to keep their devices locked and protected.
Math Picture Solver is intended for general audiences and is not directed toward children under 13 (or under 16 where applicable). We do not knowingly collect personal information from minors. If you believe a child has shared data with us, contact us and we will delete it promptly.
Permissions: You can manage device permissions (e.g., camera, notifications) at any time through your system settings.
Data Deletion: Clear app history, delete local storage, or uninstall the app to remove all saved data.
Support Requests: For assistance related to app data, email us at the address below.
Your data may be processed in the United States or other regions where our providers (e.g., OpenAI, Apple, Google) operate. These locations may have privacy laws that differ from your home country.
No Professional Advice: Outputs are automatically generated and may be incomplete or inaccurate. They are provided for educational and informational purposes only—not as professional, legal, financial, or medical advice.
High-Risk Use Prohibited: Do not rely on the app in critical or high-risk environments where errors could cause harm (e.g., medical, safety, or emergency systems).
User Responsibility: You are solely responsible for verifying results and ensuring that your inputs and outputs comply with applicable laws and third-party rights.
As-Is Basis: The app and its outputs are provided “AS IS” and “AS AVAILABLE” without warranties of any kind.
Limitation of Liability: To the fullest extent permitted by law, JanoGroup LLC and its affiliates will not be liable for any indirect, incidental, consequential, or punitive damages, including lost data or profits.
Indemnity: You agree to defend and hold harmless JanoGroup LLC and its personnel from any claims or losses resulting from your use of the app or reliance on outputs.
Legal Exceptions: Some jurisdictions may not allow certain limitations; in such cases, liability will be limited to the maximum extent allowed by law.
We may update this Privacy Policy periodically. Significant updates will be communicated through the app or by updating the “Effective Date” above. Continued use of Math Picture Solver after updates means you accept the revised terms.
Email: janogroupllc@gmail.com
Website: https://janogroupllc.com
Address: JanoGroup LLC, Washington, DC, USA
We do not sell, rent, or trade your personal data under any circumstances.