This Privacy Policy explains how information is collected, used, disclosed, and protected when you download, access, or use Match Quest: Win Rewards (the “Game”). By using the Game, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the Game.
1. Information We May Collect
The information collected may depend on the Game version, your location, device settings, and the features you use.
Information You Provide
Contact information, such as your email address, when you contact support or submit a privacy request.
Account or profile information if account functionality is available.
Information contained in feedback, surveys, support messages, or other communications.
Reward and withdrawal information, such as your selected payment method, payment account identifier, withdrawal request, verification details, and transaction status. We do not intentionally collect full payment-card information through the Game.
Gameplay, Reward, and Usage Information
Level progress, scores, moves, matches, boosters, achievements, objectives, settings, and timestamps.
Reward balances, daily check-ins, missions, advertising-reward events, promotional activities, referrals, eligibility status, and withdrawal history.
App interactions, session duration, screens viewed, buttons selected, and feature usage.
Purchase records or transaction confirmations, where applicable.
Device and Technical Information
Device model, manufacturer, operating system, language, country or approximate region, time zone, screen settings, app version, and network information.
Internet Protocol address, advertising identifier, app instance identifier, installation identifier, and similar identifiers.
Crash logs, error reports, diagnostics, performance information, and debugging data.
General location inferred from an Internet Protocol address. We do not intentionally collect precise GPS location unless a feature clearly requests it and you grant permission.
Advertising and Attribution Information
Advertising, analytics, and attribution providers may collect or receive advertising identifiers, device information, app interactions, ad impressions, clicks, conversions, approximate location, and network information. They may use this data to deliver and measure advertisements, attribute installations, limit repeated ads, detect invalid traffic, and improve their services.
2. How We Use Information
We may use information to:
Provide, operate, maintain, and improve the Game.
Save progress, enable features, and personalize gameplay or difficulty.
Display, measure, and improve advertising.
Calculate reward eligibility, maintain balances, review withdrawal requests, and communicate transaction status.
Verify submitted payment information and process approved rewards through payment providers.
Detect bots, emulators, duplicate accounts, manipulated devices, automated activity, invalid advertising activity, fraud, abuse, or violations of reward rules.
Analyze usage, troubleshoot errors, fix crashes, and develop new content or features.
Attribute installations and evaluate marketing performance.
Respond to support, privacy, and data-deletion requests.
Send important service, security, or policy notices.
Comply with applicable law, enforce terms, resolve disputes, and protect users, the Game, and third parties.
3. Legal Bases Where Applicable
Where required by applicable law, we process information when it is necessary to provide requested services, comply with legal obligations, pursue legitimate interests such as security and product improvement, or act with your consent. Where processing is based on consent, you may withdraw that consent, although withdrawal does not affect processing already completed lawfully.
4. Advertising and Your Choices
The Game may display personalized or non-personalized advertisements. Depending on your location, you may receive consent or privacy controls within the Game. You can also reset or limit use of your advertising identifier through your device settings. These choices may not remove advertisements, but they may make ads less personalized.
Available controls and menu names vary by device, operating system version, and region.
5. How We Share Information
We may disclose information as reasonably necessary to:
Advertising providers that deliver, limit, personalize, and measure advertisements.
Analytics, attribution, hosting, remote-configuration, and crash-reporting providers that help us operate and improve the Game.
Payment and reward service providers that verify payment details and process approved withdrawals.
Security and fraud-prevention providers that identify abuse, manipulated activity, or invalid advertising traffic.
Authorities, professional advisers, or other parties when reasonably necessary to comply with law, respond to valid legal requests, enforce agreements, or protect rights and safety.
A successor organization in connection with a merger, acquisition, financing, reorganization, asset sale, or similar transaction, subject to appropriate safeguards.
Third-party providers may process information under their own privacy policies. We do not sell personal information for money. Certain privacy laws may define some advertising disclosures as a “sale” or “sharing.” Where applicable, you may exercise available opt-out rights through in-game privacy controls, device settings, or by contacting us.
6. Rewards, Withdrawals, and Fraud Prevention
The Game is intended for entertainment and does not guarantee income or payment. Rewards, amounts, eligibility rules, withdrawal methods, minimum thresholds, regional availability, and processing times may vary and are governed by the rules displayed in the Game.
We may review account, device, gameplay, advertising, referral, network, verification, and transaction information to confirm eligibility and prevent abuse. A withdrawal may be delayed, adjusted, rejected, or canceled if displayed requirements are not satisfied or if we reasonably detect duplicate accounts, automation, tampering, invalid advertising activity, false information, fraud, or other violations.
We may retain certain transaction and security records when reasonably necessary for payment processing, accounting, dispute resolution, legal compliance, or fraud prevention.
7. Data Retention
Information is retained only for as long as reasonably necessary for the purposes described in this Policy, including operating the Game, maintaining reward and transaction records, resolving disputes, preventing fraud, and satisfying legal obligations. Retention periods depend on the type of information and applicable requirements. Aggregated or de-identified information that can no longer reasonably identify you may be retained for analysis and improvement.
8. Data Security
We use reasonable administrative, organizational, and technical measures designed to protect information. However, no device, transmission, or storage system can be guaranteed to be completely secure.
9. International Data Transfers
Information may be processed by the Game and its service providers in countries other than the country where you live. Privacy and data-protection laws may differ between countries. Where required, appropriate safeguards are used for international transfers.
10. Children’s Privacy
The Game is not directed to children under 13 or under any higher minimum age required by local law. We do not knowingly collect personal information from children below the applicable minimum age. If you believe that a child has submitted personal information, contact fieldssarfraz@gmail.com so we can investigate and delete it where appropriate.
Reward and withdrawal features are not intended for children. A parent or legal guardian should supervise use of the Game where required by applicable law.
11. Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; object to or restrict certain processing; withdraw consent; appeal a privacy decision; or opt out of certain targeted advertising or data sharing.
To submit a privacy or data-deletion request, email fieldssarfraz@gmail.com with the subject line “Match Quest Privacy Request.” Explain your request and provide enough information to identify the relevant game record. We may need to verify your identity before responding. Requests will be handled within the period required by applicable law.
Some information may be retained where necessary for security, fraud prevention, transaction records, dispute resolution, or legal compliance. Deleting information may reset game progress, reward balances, and access to related features.
12. Account Deletion
If the Game offers account creation, you may request deletion using any in-game deletion option provided or by emailing fieldssarfraz@gmail.com with the subject line “Delete My Match Quest Account.” Include the account identifier or other information reasonably necessary to locate the account. Following reasonable identity verification, the account and associated personal data will be permanently deleted unless limited retention is required for security, fraud prevention, transaction records, or legal compliance.
13. Third-Party Links and Services
The Game may contain advertisements or links to third-party websites, apps, offers, payment services, or other content. We do not control these third parties, and their practices are governed by their own terms and privacy policies. Review those policies before providing information.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to the Game, our practices, or applicable law. When we make changes, we will revise the “Last Updated” date and provide additional notice where required. Continued use of the Game after an update means the revised Policy applies to future use.
15. Contact Us
For questions, support, privacy requests, or data-deletion requests, contact:
Email: fieldssarfraz@gmail.com