The Operator Certification program will be hosting in-person exam sessions in 2024. Exams will be held throughout the state roughly two days each month beginning in March 2024. Once dates and locations are finalized, more information about the in-person paper exams and updated exam application forms can be found on the Operator Certification Exams Page under the DNR Applications tab within the DNR In-Person Paper Exam Application Forms subsection.
All septage businesses in the State of Wisconsin must designate a master operator to serve as operator-in-charge (OIC). The OIC is directly responsible for the operation of the septage servicing business (reference: sub. NR 114.153(5), Wis. Adm. Code).
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All individuals servicing septage shall be properly certified under the following designations: operator-in-training (OIT), certified septage operator and/or master operator pursuant to ch. NR 114, Wis. Adm. Code. An operator certification exemption is allowed for portable restroom servicing assistants (PRSAs). Note: PRSAs must work under the direction of the OIC and are limited to only servicing portable restrooms and cannot landspread septage.
IMPORTANT: Operators are responsible for keeping track of their certification expiration date, accumulating the required number of continuing education credits and ensuring fees are paid.
An individual whose operator or master operator certification has expired may, within one year of the expiration date, be reinstated by paying the renewal fee, the late penalty fee and fulfilling the continuing education requirements (reference: par. NR 114.22(3)(a), Wis. Adm. Code). See Septage Operator Fee Overview section for more details.
If an individual's master operator certification is expired less than 5 years but more than 1 year, the person may use previous septage operator work experience from the 2 years prior to the expiration date to fulfill the 1600-hour master operator experience requirement. The department may require the person to participate in the master operator training class and pass the appropriate master operator examinations to fulfill the master operator requirements (reference par. NR 114.23(b), Wis. Adm. Code).
Operators and master operators may not renew a certification by taking the certification examinations in lieu of obtaining continuing education credits unless the certification has been expired for at least one year (reference par. NR 114.23(c), Wis. Adm. Code).
If an operator-in-charge (OIC) lets their master operator certification expire, the business must assign another master operator as OIC. The department recommends that each septage business have at least two master operators on staff:
IMPORTANT: If the OIC's certification expires and there is no backup master operator (to be designated as OIC), then the business must cease servicing septage (reference par. NR 113.04(1)(b), Wis. Adm. Code). Continuing to service septage without a certified OIC may result in stepped enforcement from the department (see Septage Enforcement section).
Note: Renewal reminder letters are strictly a courtesy and are mailed to last known address saved in the Operator Environmental Licensing and Certification (ELC) database. Operators are responsible for keeping track of their certification expiration date, accumulating the required number of continuing education credits and ensuring payment of applicable fees.
IMPORTANT: The department shall not renew a certificate for septage servicing for a period of 2 years if an operator has accumulated 6 or more violations of chs. NR 113, 114 or s. 29.601, Stats., in any 3-year certification period. Enforcement may be taken against the operator, the operator-in-charge responsible for the operator or both. Each violation shall count against the business for purposes of license renewal as specified in s. NR 113.05 (3), Wis. Adm. Code (reference s. NR 114.24, Wis. Adm. Code).
The department shall develop or approve training relevant to the septage servicing profession sufficient to fulfill the continuing education requirements. Trainings shall be offered at frequencies and at diverse locations around the state so as to facilitate fulfillment of these requirements (reference sub. NR 114.23(3), Wis. Adm. Code).
Additional general septage-related knowledge and skills (examples: CPR, first aid and confined space entry training) may be eligible for general continuing education hours. General continuing education hours are different from compliance continuing education hours (see sections below for more details).
An operator's continuing education hours are tracked electronically, and available on the operator's Training History Report. Operators can access a copy of this report through the ELC Operator Certification Lookup.
Operators can access the department's Operator Certification Event Calendar for a list of upcoming compliance training courses. Under "Certification Type", the operator should select "Septage Service."
Master Operator (Grade T and Grade L). All Grade T and Grade L master operators shall obtain 18 hours of department-approved continuing education, including not less than 3 hours of certified compliance continuing education, within the 3-year term of the certification (reference: sub. NR 114.23(2), Wis. Adm. Code). Note: The additional 15 hours may be in the form of compliance credits, general septage credits or a combination of compliance and general credits.
IMPORTANT: An operator's credits must be earned in the 3-year period prior to operator certification renewal. For example, if a master operator was certified March 1, 2023, the operator must earn 3 compliance hours and 15 general hours before their certification expires March 1, 2026. Additional credit hours do not carry over and may not be used for a future certification renewal.
Any septage operator may voluntarily participate in the master operator compliance training class (as required under subs. NR 114.18 (2) and (3), Wis. Adm. Code), even if not required to, and may receive the associated hours of continuing education.
To claim credit for online courses, operators must fill out the Operator Training Report (Form 4400-190 AKA 190 Form). See Septage Operator Related Forms for a copy of the 190 Form. Use this form for any relevant training that was not pre-approved by the DNR (such as in-house safety training) or for some online training. Training approved with this form will be added to an operator's Training History Report.
Once the training is approved, the course (and associated credits) will be added to an Operator's Training History Report. Note: Approval may take several business days, depending on the time of year.
Master operators may use attendance at industry trade shows to satisfy three department approved general continuing education hours. The sponsor of the trade show or the person attending the trade show shall submit relevant documentation to obtain department approval.
The department shall use examinations to determine the knowledge and ability of an applicant to do septage servicing. A score of 75% or higher shall be a passing score on each examination (reference sub. NR 114.19(1), Wis. Adm. Code).
To become a certified Grade T operator, an individual must pass the Septage-Septage Operator Grade T exam. Note: A person does not need to be or have been an operator-in-training (OIT) to take this exam.
IMPORTANT: Taking the master operator exam is just one of the tasks required to for an application to become a certified master operator (reference sub. NR 114.18(2), Wis. Adm. Code). See Types of Septage Operators section for more details.
To become a certified Grade T master operator, an individual must pass the Septage-Septage Master Operator Grade T exam. Note: A person does not need to be or have been an operator-in-training (OIT) to take this exam.
To become a certified Grade L operator, an individual must pass both Septage-Septage Master Operator Grade T and Septage-Septage Operator Grade L exams. Note: A person does not need to be or have been an OIT to take this exam.
A score of 75% or higher shall be a passing score on each examination (reference sub. NR 114.19(1), Wis. Adm. Code). Operators will receive written notice of their exam results approximately 30 days after the exam date.
The department may give oral examinations in lieu of the written or online examination upon a showing that the applicant has difficulty reading the examination and if the applicant can demonstrate the ability to properly perform septage servicing without a better reading ability. A score of 75% or higher shall be a passing score on each oral examination. Applicants should reach out to the DNR Septage Operator Certification Coordinator to inquire about oral examinations.
Upon satisfactory fulfillment of the qualifications and receipt of the certification fee, the department shall issue a certification to an applicant indicating the operator certification and grade for which the applicant has qualified (per s. NR 114.21, Wis. Adm. Code). A certificate is mailed to the operator. This certificate identifies the type of certification, expiration date and required continuing education credits.
The department shall not refund fees to an applicant who fails to pass an examination, who fails to appear to take an examination or who fails to identify themselves on request when appearing to take an examination (reference: sub. NR 114.20(2), Wis. Adm. Code).
All individuals servicing septage shall be properly certified under the following designations: operator-in-training (OIT), certified septage operator and/or master operator pursuant to ch. NR 114, Wis. Adm. Code. Certified individuals have completed the requirements established in chs. NR 113 and NR 114, Wis. Adm. Code. Certification requirements depend on the type of septage operator (detailed below).
Note: A certification exemption is allowed for portable restroom servicing assistants (PRSAs). PRSAs must work under the direction of the OIC and are limited to only servicing portable restrooms and cannot landspread septage. See the Portable Restroom Assistants (PRSAs) section for more details. 152ee80cbc
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