Privacy Policy

Last updated: March 13, 2026

This Privacy Policy explains how we collect, use, and protect your information when you use our application MascotBounce (the “Service”). It also describes your privacy rights and how applicable laws may protect you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access certain features of our Service.

Affiliate means any entity that controls, is controlled by, or is under common control with a party, where control means ownership of at least 50% of voting shares or similar authority.

Application refers to MascotBounce, the mobile application provided by the Company.

Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to MascotBounce.

Country refers to: Bangladesh.

Device means any device capable of accessing the Service, such as a computer, smartphone, or tablet.

Personal Data (or Personal Information) means any information that relates to an identified or identifiable individual.

Service refers to the Application.

Service Provider means third-party companies or individuals that assist us in operating, maintaining, or improving the Service.

Usage Data refers to information collected automatically when using the Service.

You refers to the individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data We Collect

Personal Data

While using our Service, we may ask you to provide certain information that can help us contact or identify you. This may include basic account-related information if account features are provided.

Usage Data

Usage Data is collected automatically when you interact with the Service.

This may include information such as:

• Internet Protocol (IP) address
  
  

• Device type and operating system
  
  

• App version
  
  

• Pages or screens viewed within the Service
  
  

• Time and date of access
  
  

• Time spent on certain features
  
  

• Device identifiers and diagnostic data
  
  

When you access the Service using a mobile device, we may also collect certain information automatically, including the mobile device model, unique device identifiers, and mobile network information.

How We Use Your Information

We may use collected information for the following purposes:

Providing and maintaining the Service
To operate the app and ensure that its features function properly.

Account management
If accounts are available, your information helps manage registration and user access.

Service improvements
To analyze usage trends and improve performance, design, and functionality.

Communication
To send important notifications such as updates, security notices, or service-related announcements.

Customer support
To respond to user inquiries, feedback, or technical issues.

Promotional communication
Occasionally we may inform you about updates, events, or services related to the app. You may opt out of these communications at any time.

Business operations
In the event of a merger, acquisition, or restructuring, user information may be transferred as part of the business assets.

Sharing Your Information

We may share information in the following situations:

Service Providers
We may work with trusted third-party providers that help us operate or analyze the Service.

Business transfers
If the Company is involved in a merger, acquisition, or sale of assets, user information may be transferred.

Affiliates
We may share information with affiliated entities that follow the same privacy standards.

Business partners
In certain cases we may cooperate with partners to offer services, features, or promotions.

User interactions
If public features exist in the Service, information shared in those areas may be visible to other users.

With your consent
We may disclose information for other purposes if you explicitly consent.

Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Typical retention periods include:

Account information
Maintained while the account is active and up to 24 months after account closure to resolve potential issues or disputes.

Usage data and analytics
Retained for up to 24 months to improve the Service and monitor security.

We may retain information longer when necessary for legal obligations, fraud prevention, or regulatory compliance.

When retention periods expire, we securely delete or anonymize the data.

International Data Transfers

Your information may be processed in locations outside your country of residence. Data protection laws in those locations may differ from those in your jurisdiction.

When transferring data internationally, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information.

Your Data Rights

You have the right to:

• Request access to the personal data we hold about you
  
  

• Request corrections or updates
  
  

• Request deletion of your data where legally permitted
  
  

If you have an account, you may update or delete certain information directly within the app settings. You may also contact us to request data access or deletion.

Disclosure of Personal Data

We may disclose your information when required:

Legal requirements
To comply with applicable laws or legal processes.

Protection of rights
To protect the rights, property, or safety of the Company, our users, or others.

Fraud or security investigations

Security of Your Information

We implement reasonable technical and organizational measures to protect your Personal Data. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Service is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children under 16. If we become aware that such data has been collected, we will take steps to delete it promptly.

Parents or guardians who believe that their child has provided personal information should contact us.

Third-Party Links

The Service may contain links to external websites or services not operated by us. We are not responsible for the privacy practices or content of those third-party services.

We encourage users to review the privacy policies of any external sites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When updates occur, the revised version will be posted within the Service with the updated “Last updated” date.

Users are encouraged to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, you may contact us:

Email:
majuexpressindonesia@gmail.com