Privacy Policy

Effective Date: 06/06/2025

Thank you for using our delivery app. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect only the minimal information necessary to provide and improve our services:

• Device Information: We collect your device's unique ID solely to enable push notifications (such as order updates and alerts).
  
  

• Internet Connection Information: Required to make API calls that enable app features like browsing menus, placing orders, and tracking deliveries.
  
  

• Location Permissions: We may request access to your device's location to provide map-based features such as address selection, live tracking, and delivery accuracy (via Google Maps integration).
  
  

2. How We Use Your Information

We use the collected information to:

• Deliver and improve our app experience
  
  

• Send real-time updates (e.g., order status, delivery notifications)
  
  

• Enable map and location-based functionality
  
  

• Ensure smooth and secure communication between the app and our servers
  
  

3. Data Sharing and Disclosure

We do not share, sell, or rent any customer data with third parties. Your data is used only within the app to provide you with the best service possible.

4. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. Access to your data is limited to authorized personnel who need it to perform their duties.

5. Your Rights and Choices

• You can control app permissions at any time via your device settings (e.g., disable location access).
  
  

• You may uninstall the app if you no longer wish to use our services or provide your data.
  
  

6. Account and Data Deletion

If you wish to delete your account or request the removal of your personal data from our app, you may do so at any time. To initiate this process, please contact us at masalahousecloud@gmail.com with your request. We will process your request promptly and confirm once the deletion is complete. In future updates, an in-app deletion option may also be made available for your convenience.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

📧 masalahousecloud@gmail.com
📞 +966 53 156 7008