Privacy Policy for Market Audit App

Effective Date: June 25, 2025

About Market Audit

Market Audit is a mobile audit application that works in conjunction with our MABI web software platform. The app is designed for auditors whose accounts are created and managed by authorized administrators through the MABI web platform.

Information We Collect

Account Information

• Login credentials (username and password) created by your organization's administrators (ASM/RSM/TSM)

• Personal information provided by your administrator including name and contact details

• Assignment information including Line, State, Region, and Area designated by administrators and Territory, Point, Section, Route, Tour date set by the auditors to sync with web platform

Audit and Tour Data

• Tour details including territory, point, section, route, and tour date

• Outlet registration information and photographs of outlet locations

• Survey responses based on questionnaires created by administrators

• Audit results and completion status

• Date and time stamps of all audit activities

Location Information

• Route tracking data during audit tours

Device Information

• App performance and usage data for technical improvements

How We Use Your Information

We collect and use this information to:

• Authenticate your access using administrator-created credentials

• Display assigned territories (Line, State, Region, Area) for tour planning

• Enable tour creation and management functionality

• Facilitate outlet registration with location-based data

• Present administrator-created questionnaires for survey completion

• Sync all audit data with the MABI web platform for administrator access

• Generate reports and analytics for your organization's management

• Provide technical support and maintain app functionality

Data Sharing and Access

Within Your Organization

• Your audit data is accessible to authorized administrators through the MABI web platform

• Survey responses and outlet data are shared with your organization's management team

• Tour progress and completion status is visible to administrators who assigned the work

External Sharing

We do not sell or share your information with third parties except:

• When required by applicable laws or legal processes

• To protect our rights, property, or safety

• With service providers who assist in app functionality under strict confidentiality agreements

Data Storage and Security

• All data is encrypted during transmission between the mobile app and MABI web platform

• Information is stored on secure servers with appropriate access controls

• Location data and photographs are protected with industry-standard security measures

• Data retention periods are determined by your organization's requirements and applicable regulations

Permissions Required

Location Services

Required for:

• Accurate tour route planning and tracking

• Outlet location verification and registration

Camera Access

Required for:

• Photographing outlet locations during registration

• Documenting store conditions and product displays as part of surveys

Internet Access

Required for:

• Syncing data with the MABI web platform

• Downloading administrator-created questionnaires

• Uploading audit results and photographs

Your Rights

• You can request information about your data through your organization's administrator

• Location services can be disabled in device settings, though this may limit app functionality

• Questions about data handling should be directed to your organization's administrator

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated through the app or via your organization's administrators.

Contact Information

For questions about this privacy policy or data handling practices, please contact:

NeosCoder Ltd. 
198, Akij House, Bir Uttam Mir Showkat Sarak, Tegaon Sarak, Tejgaon, Dhaka – 1208 
neosapp@neoscoder.com 
+8801334762500, +1(945)2848808 

By using Market Audit, you acknowledge that you understand and agree to this Privacy Policy.