Egg Harbor Township High School
High School Diploma
2020
Rutgers University
Purchasing & Supply Chain Management / Freight Broker-Agent Training Certificate
2024
CertiProf
Remote Work Professional Certification
2024
T.Byrd Training Center
Remote Work Certification Professional
2022 - Present
Bally's
Restaurant Server (customer service)
Welcome and greet customers, expertly orient them through the menu and ensure accurate orders are promptly served.
Cultivate an exceptional dining experience while adeptly multitasking in a fast-paced environment.
Provide support to team members to ensure every customer receives top-notch attention
2020 - 2022
AD Grand Logistics
Remote Logistics Manager
Respond to and resolve administrative inquiries and questions.
Database administration.
Developed and executed strategic plans to optimize fleet efficiency.
Managed a fleet of 5 trucks weekly.
2015 - 2020
Caesars Entertainment
Restaurant Server / Host (customer service)
Greet and accommodate guests, building a positive experience from the first interaction.
Optimized front-of-house operation by managing capacity.
Liaised with the restaurant manager in ordering and stocking inventory and supplies.
In addition to the aforementioned experience, I had the privilege of collaborating with the esteemed company Guapify, where we:
Crafted engaging newsletters to provide financial updates to subscribers and drive website traffic.
Contributed to the creation of promotional videos to enhance the company's social media presence and communicate its mission.
Implemented a spreadsheet system to streamline the selection process for the summer youth program candidates, ensuring thorough evaluation and facilitating the hiring manager's review.
Overall, the experience at Guapify was both innovative and diverse, deepening my passion for this line of work.