Effective Date: [Insert Date]
Last Updated: [Insert Date]
This Privacy Policy explains how Mapvia (“the App”, “we”, “us”, or “our”) collects, uses, processes, stores, shares, and protects information when you use our mobile application and any related services.
This Privacy Policy applies to all users of the App and covers the data practices associated with the App’s features, content, permissions, integrated third-party services, and supporting infrastructure.
By accessing or using the App, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.
We may collect information that you provide directly to us, such as your name, email address, phone number, account details, support requests, and any content you choose to submit through the App.
We may collect the text, prompts, images, videos, audio, documents, or other materials that you upload, create, or submit in order to use the App’s features.
We may collect technical and usage-related data such as device model, operating system, app version, IP address, device identifiers, language settings, app events, session activity, crash logs, diagnostics, and performance data.
We may collect precise or approximate location data in order to provide the App's features.
We use collected information to provide, operate, and maintain the App and its features. This includes processing text, images, videos, audio, prompts, and other submitted content.
We use information to monitor app performance, understand feature usage, diagnose technical issues, resolve crashes, improve stability, refine workflows, and enhance the overall user experience.
We may use information to protect the App, its users, and our services. This includes detecting abuse, preventing fraud, monitoring misuse, enforcing content or safety restrictions, reviewing potentially harmful activity, and protecting the integrity of the platform.
Where applicable, we may use information to measure user engagement, evaluate campaign performance, support analytics, improve conversion and retention, display advertisements, support attribution, and comply with legal, regulatory, or contractual obligations.
We may use third-party service providers to help us operate the App, process content, support AI features, analyze usage, track performance, attribute campaigns, deliver advertisements, host infrastructure, or provide customer support.
These providers may process information on our behalf or, depending on the service, under their own privacy terms. We share information with them only to the extent reasonably necessary for the relevant service.
Analytics, attribution, or advertising services, certain device data, identifiers, usage events, ad interaction data, or campaign-related data may be shared with those providers to support measurement, performance reporting, attribution, fraud prevention, and advertising delivery.
These third parties may include:
Firebase
AdMob
Meta
Adjust
When information is shared with third-party providers, it may be transmitted, stored, analyzed, or otherwise processed for the limited purpose of providing the relevant service. Depending on the provider, the categories of data involved may include submitted content, media files, prompts, device identifiers, app events, usage data, approximate location, advertising IDs, crash logs, diagnostics, or attribution data.
We expect these providers to implement appropriate privacy and security safeguards consistent with their contractual role, applicable law, and their own published policies.
We retain information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing the App’s services, maintaining legitimate business records, complying with legal obligations, resolving disputes, enforcing agreements, and protecting safety and integrity.
Face data is processed only transiently and is not retained after the requested output is generated.
We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, alteration, disclosure, or destruction. These measures may include access restrictions, secure transmission practices, internal authorization controls, logging, monitoring, and service-level safeguards.
We may use automated systems, internal review processes, or trusted third-party services to detect abuse, prevent misuse, and enforce content restrictions. This may include refusing, blocking, removing, or not displaying content that is unlawful, harmful, exploitative, abusive, or otherwise inconsistent with applicable laws, platform rules, or our internal standards.
Depending on your jurisdiction, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion of your data, withdraw consent where processing is based on consent, or object to certain processing activities.
You may request deletion of your account information, uploaded content, generated content, or other personal information associated with your use of the App by contacting us using the details provided below. We may need to verify your identity before fulfilling certain requests.
Please note that we may retain limited information where necessary to comply with legal obligations, prevent fraud or abuse, resolve disputes, enforce agreements, or maintain platform security and integrity.
You may manage access to your camera, photo library, location, notifications, and tracking permissions directly through your device settings at any time.
8.1. Privacy - Tracking Usage Description
The App requests permission to track your activity across apps and websites owned by other companies. This data is used to deliver personalized advertisements and measure the effectiveness of advertising campaigns. Tracking is conducted in compliance with applicable privacy laws for devices running iOS 14 or later.
8.2. Privacy - Photo Library Usage Description
The App does not request access to your device's system permissions such as tracking authorization or full photo library access.
Our app uses Apple's official photo system picker to allow you to select specific images for AI video generation. We do not request or access your entire photo library - only the images you explicitly choose are accessible during use. No other photo or personal data is collected, stored, or processed.
All access is handled securely and in accordance with Apple's privacy framework, ensuring that your data remains private and under your control at all times.
8.3. Push Notification Description
The App requests permission to send push notifications to deliver important updates, feature announcements, reminders, and personalized recommendations. Notifications are sent in compliance with Apple's guidelines, and users can manage or disable notifications at any time in their device settings.
These permissions are necessary to provide the app's core functionalities and are handled in compliance with applicable data protection and privacy regulations, ensuring user trust and transparency.
8.4. Privacy - Camera Usage Description
The App requests access to your device camera to allow you to capture photos and videos directly within the app. This permission is used to support core features such as taking new content, creating location tagged memories, and generating media based on your actions in the app.
Camera access is only used when you actively choose to use camera related features. We do not access the camera in the background, and no camera data is collected or processed unless you intentionally capture content through the App.
All camera access is handled securely and in accordance with Apple's privacy framework, ensuring that your data remains private and under your control at all times.
8.5. Privacy - Microphone Usage Description
The App requests access to your device microphone to allow audio recording when you capture videos or use features that require sound input. This permission supports the App's media creation functionality and helps provide a complete recording experience.
Microphone access is only activated when you intentionally use a feature that requires audio recording. We do not access or record audio in the background, and no microphone data is collected or processed unless you explicitly choose to create content with audio.
All microphone access is handled securely and in accordance with Apple's privacy framework, ensuring that your data remains private and under your control at all times.
8.6. Privacy - Location Usage Description
The App requests access to your device location to enable location based features, such as adding geographic information to photos and videos, displaying location tags, and helping you organize memories on maps and earth views.
Location access is only used to support features you choose to use inside the App. Depending on your preferences, location information may be used to identify your current place, attach coordinates or place names to your content, and improve the accuracy of memory mapping features. We do not collect location data beyond what is necessary to provide these functions.
All location access is handled securely and in accordance with Apple's privacy framework, ensuring that your data remains private and under your control at all times.
The App is not directed to children below the minimum age permitted by applicable law unless expressly stated otherwise. We do not knowingly collect personal information from children in a manner that violates applicable child privacy laws.
If we become aware that personal information has been collected from a child without the required authorization, we may take appropriate steps to delete the information, restrict processing, or disable associated functionality as necessary.
Parents or legal guardians who believe that a child has provided us with personal information may contact us so that we can review the matter and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or data practices. When we do so, we will revise the “Last Updated” date at the top of this Privacy Policy.
Your continued use of the App after an updated version becomes effective may be treated as acknowledgment of the revised Privacy Policy to the extent permitted by applicable law.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: nguyenkimhiep.dev@gmail.com