This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Mandalo AI unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.
The app does use third-party services that may collect information used to identify you.
Link to the privacy policy of third-party service providers used by the app
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Premium subscription and Prices
Mandalo AI is a freemium app which both provides basic features at free of cost and premium features with a subscription. You can unlock premium or paid features by buying plans as per your need or choice. Subscriptions are concluded for the term specified in your order. You can choose between 1 month, 12 months plans. Prices are displayed in your local currency (if supported) and always include the applicable VAT (Value Added Tax) by the App Store/Play Store. We do not guarantee that the features of Mandalo AI will always be free and reserves the right, at its sole discretion, to change the pricing. Downloading or using Mandalo AI may incur additional costs for the internet connection according to the standard rates of your ISP. You shall bear all such costs.
You can cancel or manage your subscription at any time via your Apple ID account settings. Here's how:
Open the Settings app on your iPhone or iPad
Tap your name at the top, then tap Subscriptions
Select Mandalo AI from your list of subscriptions
Tap Cancel Subscription and confirm.
Please Note:
Canceling the subscription will stop future payments, but you will continue to have access to the premium features until the current billing period ends.
No refunds will be issued for the remainder of the subscription period after cancellation.
If you wish to resubscribe, you can do so at any time by purchasing a new subscription through the Play Store.
If you purchase a subscription, it will automatically renew itself for another term of the same length, until you cancel it before the current term runs out. The subscription price is charged on the first day of the new term. You can cancel your subscription at any time. The cancellation will take effect the day after the last day of the term of the current subscription.
We generally do not provide refunds for in-app purchases. It is in our discretion to provide refunds.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
Account Deletion
If you would like to delete your account, you can do so by following the steps outlined in the app. When you delete your account, we will delete all personal information associated with your account, including your name, email address, and phone number. We will also delete any user-generated content like that you have posted, commented on, or messaged.
Please note that it may take up to 14 days for your account and associated data to be fully deleted from our systems. In addition, we may retain certain information for legal or technical reasons, such as backups or log files.
If you have connected your account to third-party services, please note that we may not be able to delete data that has been shared with those services. You may need to contact the third-party service directly to request deletion.
We take the security of your data seriously and have implemented a range of measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments.
If you have any questions about our account deletion policy, please contact us at dev.software40@gmail.com.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2025-05-05
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at dev.software40@gmail.com.