Terms and Conditions
Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to [Manan Travel Agency] ("we," "our," "us"). By using our services, you agree to the following terms and conditions. Please read them carefully before making any bookings.

1. Booking and Payment Policies

• Details on how to book travel services (flights, hotels, tours, etc.).

• Payment terms (deposit, full payment, installment options).

• Accepted payment methods.

• Cancellation and refund policies.

2. Pricing and Fees

• Price guarantees (if applicable) and potential changes due to market fluctuations.

• Service fees, taxes, and additional surcharges.

• Currency exchange rate policies.

3. Cancellations, Refunds, and Modifications

• Conditions under which a booking can be canceled.

• Refund eligibility and processing time.

• Fees for modifying bookings (change of dates, name corrections, etc.).

• Travel agency’s rights in case of force majeure (natural disasters, political unrest, pandemics, etc.).

4. Travel Documents and Requirements

• Responsibility for obtaining visas, passports, and other required travel documents.

• Travel insurance recommendations or requirements.

• Health and vaccination requirements.

5. Liability and Responsibilities

• Disclaimer of responsibility for delays, cancellations, or disruptions caused by third-party providers (airlines, hotels, tour operators, etc.).

• Limitations on the agency’s liability for losses, damages, or injuries during the trip.

• Customer responsibilities (providing accurate information, following travel guidelines, etc.).

6. Travel Insurance

• Whether travel insurance is mandatory or optional.

• Types of coverage recommended (trip cancellation, medical emergencies, lost baggage, etc.).

• The agency’s role in facilitating insurance.

7. Complaints and Dispute Resolution

• Process for handling customer complaints.

• Legal jurisdiction and governing laws in case of disputes.

• Arbitration or mediation policies.

8. Privacy and Data Protection

• How the agency collects, stores, and uses personal information.

• Data-sharing policies with third parties (airlines, hotels, etc.).

• Compliance with data protection laws (e.g., GDPR, CCPA).

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Here’s a sample Terms and Conditions template for a travel agency. You can modify it based on your specific business needs.

Terms and Conditions

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to [Your Travel Agency Name] (“we,” “our,” “us”). By using our services, you agree to the following terms and conditions. Please read them carefully before making any bookings.

1. Booking and Payment

• All bookings must be made with full and accurate personal details.

• A deposit of [XX]% is required at the time of booking to secure reservations.

• Full payment must be made by [X] days before departure. Failure to pay on time may result in cancellation.

• Payments can be made via [Credit Card, Bank Transfer, PayPal, etc.].

2. Pricing and Fees

• Prices are subject to change without prior notice due to currency fluctuations, supplier changes, or government taxes.

• The price quoted includes [flights, accommodation, meals, etc.] but excludes [visa fees, travel insurance, personal expenses, etc.].

• Additional charges may apply for changes requested after booking confirmation.

3. Cancellations and Refunds

• Cancellation requests must be submitted in writing via email to [Insert Email].

• Cancellation fees apply as follows:

  • [X]% if canceled [Y] days before departure

  • [X]% if canceled [Y] days before departure

  • No refund if canceled within [Z] days of departure

• Refunds (if applicable) will be processed within [XX] business days.

4. Changes and Amendments

• Any changes to bookings (dates, names, or itinerary) may incur additional fees.

• Changes are subject to availability and must be requested at least [XX] days in advance.

5. Travel Documents and Requirements

• It is the traveler’s responsibility to obtain all necessary travel documents, including passports and visas.

• We are not responsible for denied boarding due to incomplete or incorrect travel documents.

• Certain destinations may require vaccinations or health clearances.

6. Liability and Responsibilities

• We act as an intermediary between travelers and service providers (airlines, hotels, tour operators, etc.).

• We are not responsible for delays, cancellations, or disruptions caused by third parties.

• Travelers are responsible for ensuring their personal safety and complying with local laws.

7. Travel Insurance

• We strongly recommend purchasing travel insurance covering trip cancellations, medical emergencies, lost luggage, and other unforeseen circumstances.

• We do not provide direct insurance services but can assist in recommending trusted providers.

8. Complaints and Dispute Resolution

• Any complaints must be reported in writing within [XX] days of travel completion.

• Disputes will first be attempted to be resolved through mutual discussion.

• If a resolution cannot be reached, disputes will be settled under the laws of [Insert Country/State].

9. Privacy Policy

• We collect and store personal data to facilitate bookings and improve our services.

• Your information will not be shared with third parties except for necessary service providers.

• Please review our full Privacy Policy [Insert Link].

10. Acceptance of Terms

By making a booking with [Your Travel Agency Name], you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

For any inquiries, please contact us at:
📧 Email: [info.manantravels@gmail.com]
📞 Phone: [+93783363036]
🌍 Website: [https://sites.google.com/view/manantravelagency/home]