IT Support Services

Why a Company Needs Managed IT Services

As far as the IT needs of your business is concerned, mediocre IT, staggering bills, and unreliable support are the last things you want to have. Once these variables all come together, companies are often left wondering whether it will be worth it to spend resources in their in-house IT team or hire an expert provider of managed IT services.

No one can actually blame you if you choose to have your operations done in house. After all, the things you built are the result of your hard work, money, and time. If you will outsource something, you have to ensure that the provider is really after helping your business succeed.

However, there is no denying that a growing business needs a full-time and efficient support that can handle ongoing system management. A good option for them is working with a managed IT services provider that will be in charge of optimizing and monitoring their system 24 hours a day, 7 days a week.

Here are some of the best reasons why companies need reliable managed IT services.

Diverse Expertise

Managed service IT providers, unlike many in-house IT teams, are experienced and skilled at the same time in numerous fields. There are experts in a managed IT services team dedicated to specific areas like data security or desktop virtualization. It eliminates the need to hire additional staff members. With their experience, you can be sure that the provider will see and fix any IT problem before it gets worse, resulting to an efficient and quick resolution.

Lesser In-house Expenses

When hiring an in-house systems engineer, you will need someone who has a minimum of 3 to 5 years experience. This often comes with an annual salary of $72, 000. It still excludes overhead costs with the rest of the staff members on your payroll. But, this includes benefits, insurance, taxes and per-head IT costs. All of these bring the grand sum of around $85,000 to $95,000 a year.

On the other hand, managed IT services providers offer efficient IT support for a relatively lower cost. Depending on your business’s size, these providers create custom packages that suit your requirement without causing a hole in your pocket. For instance, if you choose the package worth $4,500 a month, you only need to pay $54,000 annually. Even if there are extra fixed costs that arise along the way, the overall cost will still be lesser than that of paying your in-house staff.

Retain Vendor Relationships

When your in-house IT staff don’t have any idea about the release of your operating system’s newest security patch, or they don’t communicate with your local Cisco or Microsoft representative, it is time to consider hiring a managed IT services provider. They work and have established relationships with vendors that let them score contract opportunities and better prices. Your business will also stay updated with training sessions on the newest cyber security attacks.

Measurable Results

Finally, managed IT services providers use state of the art analytical tools to offer comprehensive insights about your IT and where improvements are required. You can never expect these things from your in-house IT team.

If you are still not using managed IT services, it is the perfect time to give it a serious thought and consideration.