WHAT ARE MANAGED SERVICES?
A managed IT service provider is responsible for maintaining your computer infrastructure, anticipating tech needs, and managing the overall operation of your information systems. Generally, this type of service can help small businesses save money by reducing the need for an in-house IT department and practically eliminating unplanned downtime.
Typically, a managed IT service provider will offer their services for a flat-rate monthly cost that is pre-determined by the level of support chosen. This is beneficial for budgeting purposes and can help to ensure that your IT infrastructure remains running smoothly without worrying about the cost of additional service tickets.
Managed services can give small business owners access to highly-qualified professionals without the high costs associated with hiring a full-time, internal IT staff.
CHOOSING A PROVIDER IN THE SUMMERLIN AREA
If you believe that using a managed IT service provider is the right decision for your company, there are a few things that you’ll want to ensure.
First, make sure that your support provider uses flat-rate monthly billing. Pay-as-you-go services might seem ideal but if there is a major network issue or another tech disaster, your IT costs can skyrocket.
Second, find out the types of solutions your provider offers. Some support companies only extend the most basic services while others may offer solutions like print management, help desk support, mobile device management, and network security.
Ideally, your chosen provider will offer all of these services and can present solutions that are tailor-made to your company.
iTernal Networks offers complete managed IT services in Summerlin, Henderson, and Las Vegas. We are a full-service tech support company that can provide 24/7 network monitoring as well as access to the top technicians in the area.
Because we’re familiar with the uses of IT infrastructure in small businesses, we understand the importance of professional, friendly support as well as the need for network problems to be corrected in a timely manner.
If you’d like to find out how our team of IT professionals can help your company stay ahead of the technological curve, contact iTernal Networks today for a consultation.