Why Choose Us?

Your Business Relies on IT – We’re the Only IT Support Partner You’ll Ever Need in Raleigh, Durham, and Chapel Hill, NC

At Scarlett Group, we understand that your business depends on your IT systems. That’s why we’re confident we provide unparalleled network services, computer support, and IT consulting in Raleigh, Durham, and Chapel Hill. Here’s why you can count on us to keep your business up and running:

Quick Response
We guarantee emergency response times of one hour or less. When you call, you’ll speak to a live person, or you can submit a service ticket online through our streamlined system. Our technicians can often resolve many issues remotely, so you won’t have to wait for a technician to travel to your location.

Reputable
Scarlett Group has earned a strong reputation as a trusted leader in both the local community and the industry. Our most valued accomplishment is the long-term trust of our clients who have partnered with us for years.

Experienced
Our technicians are highly skilled professionals with 5-10+ years of experience. We invest in their continued education, ensuring they stay current with the latest technology, so you never have to worry about inexperience.

Business Savvy
We understand that technology decisions must deliver clear business benefits. We take a strategic approach, evaluating and designing solutions that make sense for your business goals.

One-Stop Shop
We manage all aspects of your IT infrastructure, from hardware and software to vendor relationships, internet connectivity, website management, and maintenance renewals. You focus on running your business; we handle your IT.

Proactive
Our approach is proactive, not reactive. Using state-of-the-art network monitoring, we track your systems 24/7 to identify potential issues and resolve them before they disrupt your business.

Comprehensive Project Management
With our extensive experience managing complex IT projects, we oversee every detail and coordinate all vendors to ensure your project stays on schedule and on budget.

No Geek Speak
We believe in clear communication. Our technicians will explain technical issues in plain English, so you always understand what’s happening with your IT.

100% Satisfaction Guarantee
We’re committed to your complete satisfaction. If you’re not happy with our services, we’ll do whatever it takes to make it right—no hassles, no excuses.