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IT Support For Raleigh, Durham, and Chapel Hill, NC
IT Support and Services for Raleigh, Durham, and Chapel Hill, NC Businesses.
IT Support and Services for Raleigh, Durham, and Chapel Hill, NC Businesses.
Tired of Slow Responses and Poor Service From Your Current IT Provider?
Experience the difference with fast, reliable local IT services and computer support.
Tired of Slow Responses and Poor Service From Your Current IT Provider?
Experience the difference with fast, reliable local IT services and computer support.
Business Owners, Contact Us Today for Immediate Assistance: +19194361600
Our Services
Our Services
Cybersecurity Solutions
Cybersecurity Solutions
Worried about cyber threats like viruses, ransomware, or hackers jeopardizing your business?
From proactive network defense strategies to rapid incident response, our experts are here to safeguard your business from cybercriminals.
Managed IT Services
Are unreliable and slow technology holding your business back?
Managed IT Services
Are unreliable and slow technology holding your business back?
Our managed IT services provide proactive monitoring, 24/7 support, security, and regular software updates to ensure your servers, desktops, and devices stay efficient—all for a fixed monthly cost.
Our managed IT services provide proactive monitoring, 24/7 support, security, and regular software updates to ensure your servers, desktops, and devices stay efficient—all for a fixed monthly cost.
Business Continuity
Could your business recover from a disaster today?
Business Continuity
Could your business recover from a disaster today?
Our disaster recovery solutions protect your vital data, ensuring you can keep your operations running smoothly, no matter what.
Our disaster recovery solutions protect your vital data, ensuring you can keep your operations running smoothly, no matter what.
Cloud Computing Services
What if you could eliminate the hassle of managing your technology and focus solely on your business?
Cloud Computing Services
What if you could eliminate the hassle of managing your technology and focus solely on your business?
Our Cloud solutions take care of all management, maintenance, and equipment, delivering seamless performance for your business-critical applications.
Our Cloud solutions take care of all management, maintenance, and equipment, delivering seamless performance for your business-critical applications.
1. Guaranteed One-Hour Response
We promise a rapid response to your IT issues. If our expert technicians can’t address your problem within 60 minutes, your service is free.
2. Swift Repairs
We know downtime is costly. Our secure remote support allows us to resolve most issues instantly. If remote solutions aren’t possible, we’ll dispatch a technician to your location the same day.
3. No Tech Jargon
We explain solutions in plain language—no confusing "geek speak." Your questions will be answered clearly and understandably.
4. 100% Satisfaction Guarantee
We are committed to your satisfaction. If our IT consulting and support services don’t meet your expectations, we’ll go above and beyond to make it right.
5. Proactive Risk Management
We identify potential risks during our evaluation and communicate them transparently. With your approval, we take steps to mitigate these risks while ensuring your data is backed up and secure.
6. On-Time and On-Budget Projects
We respect your time and budget. Every project is completed within the agreed timeframe and cost, with no hidden fees or surprises.
7. Transparent and Accurate Billing
Your invoices will be clear, detailed, and accurate. Every charge is pre-approved, ensuring you’ll never face unexpected costs.
Experience IT support that’s fast, reliable, and tailored to your business needs.
Hear What Our Clients Have to Say About Us…
Hear What Our Clients Have to Say About Us…
About Us
The Scarlett Group stands apart as a firm founded and built by Information Technology Auditors. Our unique approach emphasizes governance, controls, processes, and security, offering solutions that go beyond the traditional break/fix or product-focused mindset.
We view IT challenges through the lens of an auditor, ensuring strategic, affordable, and tailored solutions for every client. As genuine, trusted partners, we prioritize delivering an exceptional customer experience without relying on quick fixes or generic solutions.
Driven by a passion for innovation and problem-solving, we believe technology is the cornerstone of success. Our experienced team works to understand your business goals and aligns your IT infrastructure to support them.
Headquartered in the Southeast with locations in Jacksonville, Orlando, Tampa, Charlotte, and Raleigh, we’ve expanded nationwide, serving clients as far as Portland, ME, New York City, and Austin, TX—thanks to our reputation for excellence.
Operating under the highest standards, The Scarlett Group has earned the AICPA’s SOC 1 Type 2 accreditation, validating our commitment to delivering best-in-class solutions. Let us help you navigate IT challenges with expertise and integrity.
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