Booking flights online with Etihad Airways is quick and convenient. Once you have booked your flight, you can easily Manage Booking on Etihad's website or mobile app to make any changes or additions you need. This guide will walk you through the key things you can do to manage your Etihad booking online.
The first thing you'll want to do once you've booked is to check the details of your reservation. On Etihad's website, hover over Manage near the top right and click View Trip. This will display a summary of your itinerary, showing your flights, personal details, booking reference, and more. Review this information carefully to ensure all passenger names, travel dates/times, destinations etc. are correct.
If you only input basic traveler information when booking, you'll need to add more passenger details before you fly. Hover over Manage and click Add Passenger Details. Here you can input passport information, contact details, meal preferences and more for each traveler on the booking. Adding these details now will save you time at airport check-in. Be sure to click Save Changes once updated.
If you or your fellow travelers require a special meal due to dietary restrictions, you can request these through the Add Passenger Details section. Click on the dropdown next to Meal/Drink Preference for each passenger to view meal options including vegetarian, kosher, halal, low fat/salt, child, etc. Select the appropriate option and save changes.
One major benefit of booking directly with an airline is that you can pick your seats in advance. To do this, go back to your booking summary and click the "Seat Selection" button. A seat map will display showing occupied and available seats. Click on your preferred seats for each passenger to highlight and reserve them. There is usually a small fee, but it guarantees you get the seats you want.
Don't get caught out with extra baggage fees at the airport by pre-paying for checked bags online. Go to Add Extras in your booking, click Add Bags and choose the number, weight and dimensions of bags you'll check per person. This will calculate a price for you to add them now at a discounted rate. Some fare types include a free checked bag allowance already.
Should you need to change the name on the ticket due to someone no longer traveling, you can do this by managing your booking online for a fee. Hover over Manage and select Change Passenger Name then enter the new traveler's information. There are rules and eligibility criteria around name changes so review these first.
Etihad offers flexible options for changing your flight dates or times through your online booking. Navigate to Change Flights and enter your alternative desired dates/times. The system will provide available replacement flight options along with any fare difference or penalties to exchange to each one. Select your new flights and pay any additional charges.
If you booked an Economy ticket but now want to upgrade to Business Class, you can use your booking to bid for an upgrade. Go to Upgrade Your Flights and pick which leg/s you want to submit an upgrade bid for. Enter your desired additional amount you're willing to pay on top of original airfare. Etihad will email you to confirm if the bid is successful.
One last important thing travelers often overlook is taking out travel insurance for their trips. Head to Add Extras then Add Insurance in your Etihad booking to choose from a range of coverage options. This can protect you financially against unexpected disruptions to your travels in the future. Review the policy documents carefully when purchasing.
Managing your Etihad flight booking online is very convenient through their website and app. You can add passenger details, prepay for baggage, select seats, change flights and much more in just a few clicks. Regularly check back on your Etihad Manage Booking portal for any notifications, updates or special offers for your upcoming trip. Taking care of necessary arrangements ahead of time will give you more peace of mind for smooth travels.
If you require any help managing your online booking with Etihad Airways, the airline provides customer support through various channels.
On the website, you can use the Etihad Help and Contacts page to call phone support, start a live chat session, send a direct message on social media, or email your question or issue. There is contact information provided for general customer service as well as specialized teams that can assist with reservations, groups bookings, lost baggage claims and more specific topics.
You can also download and log into the Etihad Airways app on your mobile device and use the integrated messaging function to communicate directly with customer service within the app. Expect fast and helpful responses from trained agents.
So if you get stuck or have any booking questions when managing your flights and arrangements on the Etihad Manage Booking portal or app, don't hesitate to reach out to their customer support team.