Malcolm Sobers Believe In His Company Skills But Never Stop Improving

Malcolm Sobers is prevalent personality of Belize, United States as a President of Bethel Communications. He is Excellent People Leader; Innovator with Visionary skills, always focused on local Enhancement and Capacity Development for local service providers. Apart from that he is proficient in Human Resource, Sales, and Marketing. He has interest in enhancing local economic growth through outsourcing and human resource service provision. He has strong emphasis on Human Capital Development and social improvement. He is Outsourcing Executive with vast knowledge of local culture and human resource maximization. He is Senior Call Center Manager specializing in Large Call Center operations management, Sales and Client Management. Malcolm Sobers leads a group of talented managers and agents in servicing clients in North America on a daily basis. With over 15 Years of Call Center management experience for start-up, small or large Call Centers and BPOs, his leadership and knowledge will allow you to maintain the high quality of service desired for your accounts.

Bethel Communications is a 200 Seat Multi-Site, Multi-Lingual Contact Center in beautiful Belize. The BPO industry in Belize is growing steadily with more companies realizing the high quality and availability of the agent's Language Skills.

Bethel Communications operates 24/7/365 with several inbound Customer service, Mail Order and Sales accounts. Let us demonstrate the unbeatable advantage of this geography, our neutral English.

Bethel has two state of the art facilities in Belize City both boutique in size one with 75 seats and the other with 125 seats. Full technology and utility redundancy.

Mission

To be an innovator in superior quality in the Nearshore BPO industry by providing "Quality Service First Time and Every Time." Leading Belize as the BPO of choice for clients and employees.

Vision

To develop quality relationships with our employees, clients and the community in which we operate through meaningful engagement and support.

Values

Bethel Communications Ltd. values help shape our culture. Bethel Communcations is a Nearshore BPO focused on Six (6) pillars. 1. Quality 2. Professionalism 3. Operational Excellence 4. Fairness 5. Kaizen 6. Humility.