Privacy Policy for Malaysia Foreigner Service Hub

last update: 30 july 2026

Malaysia Foreigner Service Hub is an independent informational guide designed to help foreigners, migrant workers, international students, and expatriates in Malaysia easily find useful information about visa and immigration procedures, work permits, student services, passport guidance, medical check-ups, embassy contacts, insurance, appointments, and emergency services. The app provides links and references to official Malaysian government and authorized service websites for users to verify information and access official services.

1. Introduction

Welcome to Malaysia Foreigner Service Hub, operated by SB TECH BD. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how our mobile application handles information when you use our services.

2. Data Collection (Device-Only Storage)

We take a Privacy-First approach. Our app allows you to enter sensitive information such as:

•Passport Numbers

•Application/Sticker Numbers

•Employer/Company Details

IMPORTANT: All data entered into the "Passport Vault" or "Visa Check" forms is stored locally on your physical device using secure internal storage. We DO NOT transmit, upload, or store this data on our servers. Your information stays with you.

3. Information retrieved from Government Portals

Our app acts as a secure browser hub (WebView) to facilitate access to official public government portals. When you perform a check, the app simply loads the official website (e.g., imi.gov.my). We do not have access to the results returned by these government systems.

4. Third-Party Services

To provide a high-quality experience, we use the following third-party services:•

Google AdMob: Used for displaying advertisements. AdMob may collect device identifiers to personalize ads.

•Google ML Kit (Barcode Scanning): Used locally on your device for QR code verification. No images are uploaded to the cloud.

•Gemini AI (Google): Our AI assistant processes your text queries to provide migration help. Do not share personal passwords with the AI.

5. Government Entity Disclaimer

Malaysia Foreigner Service Hub is a private utility application.

•We are NOT an official government agency.

•We are NOT affiliated with the Ministry of Home Affairs (Malaysia), Bangladesh High Commission, or any other government department.

•We provide links to official sources solely for the user's convenience.

6. Data Security

We use industry-standard obfuscation and encryption methods to protect the data saved in your phone's local storage. However, please ensure your phone is secured with a screen lock to prevent unauthorized physical access to your data.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the version in the app.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

•Email: hasansabbir193@gmail.com

•Developer: SB TECH BD (Mehedi Hasan Sabbir)