1. Introduction
Welcome to Makmal Niaga Enterprise (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, products, and services. By accessing or using our services, you agree to comply with and be bound by these terms.
2. Eligibility
You must be at least 18 years old to use our services. By using our services, you represent that you have the legal capacity to enter into this agreement.
3. Products and Services
We are Young Living Brand partner's. We reserve the right to modify, discontinue, or change our offerings at any time without prior notice.
4. Pricing and Payment
All prices are listed in Ringgit Malaysia and are subject to change. Payment must be made in full before products/services are delivered. We accept Cash, Visa/Mastercard & E-Wallet.
5. Refunds and Cancellations
We strive to ensure customer satisfaction. If you are not satisfied with your purchase, you may request a refund or cancellation as per the following conditions:
Refunds: Customers may request a refund within 7 days of purchase if the product is unused and in its original condition. Service-based refunds will be considered on a case-by-case basis.
Cancellations: Orders may be canceled within 24 hours of purchase for a full refund. After this period, cancellations may be subject to a processing fee.
Non-Refundable Items: Certain products or services, such as digital downloads or personalized items, may not be eligible for refunds.
Processing Time: Approved refunds will be processed within 7-10 business days.
6. User Responsibilities
Users agree to use our services lawfully and ethically. Prohibited activities include but are not limited to fraud, harassment, and unauthorised access to our systems.
7. Intellectual Property
All content, logos, trademarks, and materials provided by us are our exclusive property and may not be used without our written consent.
8. Limitation of Liability
We are not responsible for any direct, indirect, or incidental damages arising from the use of our services. Our liability is limited to the extent permitted by law.
9. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect and use your data.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of the revised terms.
11. Contact Information
For any questions or concerns, please contact us at makmalniaga.my@gmail.com.