Makhdom privacy

privacy policy

This Privacy Policy governs the manner in which Makhdom collects, uses, maintains and licenses information collected by users of the Makhdom App, and this Privacy Policy applies to the App and all Makhdom products and services.

Makhdom application requires the location in the background so that the customer can know the current location of the driver and follow the request until the driver reaches the current customer location. 

Personal identification information:

Makhdom collects personally identifiable information from Users in a variety of ways, including, but not limited to, Users accessing the Application, registering with the Makhdom  Application, filling out application forms, analyzing surveys, other activities, services, features or others. The activities, services, features, or functionality we may use in the Software-Provided Application Resources. Our application. The user may be asked to provide your full name, email address, phone number and credit card information.

Non-personally identifiable information:

Makhdom collects some information about the user wherever the user interacts with the application. This information cannot be identified personally, but may include the type of smartphone and technical information about how the user connects to the Application, such as the provision of the Company's Internet services and other similar information.

How we use collected information:

Makhdom collects and uses User's personal information for the following purposes:

•  Improving the quality of customer service.

Your information helps us to respond easily and effectively to your customer service requests and support needs.

• To improve the quality of the application.

Based on the information and feedback we receive from you, we are constantly working to improve the offerings available through the App or our website.

• Send emails periodically.

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The email addresses that users register to process their orders will only be used to send you information and updates related to their orders. Email may also be used to respond to other inquiries, requests or questions. If the user decides to join our mailing list, they will receive a message in their email which may include news, latest updates and information related to the application. If at any time a user wishes to de-register to receive any future communications, we will provide them with detailed instructions on de-registration at the end of each email message, or the user can contact them via the App or our website by contacting us.

How we protect your information:

We follow appropriate data collection, storage and processing procedures and security standards to protect that data from unauthorized processing, modification, disclosure or destruction of your personal data, usernames, passwords, information about your transactions and data stored in our application. Between sensitive data and private data First Captains and their users are encrypted through secure communication channels and protected by approved digital methods and technologies.

Sharing personal data:

We at Makhdom do not sell, trade or rent users' personal data to third parties, and we may share aggregated general demographic information with our partners, affiliates and advertisers who have no connection with any personally identifiable information about visitors and users for the above purposes. We may use third-party service providers to help us operate our business and applications or administer activities on our behalf, such as sending out newsletters or surveys. If you allow us to do so, we may share your data with such third party within the scope of these specific purposes. We also do not share your data with anyone. Official government only sends official letters to our company for personal disclosure of your data in security or criminal cases.

Third Party Websites:

Users may find advertisements or other content on our Applications that contains links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, or other third-party entities. It should be noted that we do not control the content or links that appear on these sites and are not responsible for these practices by sites linked to our site. In addition, these websites or services, including their content and links, may change from time to time. These sites and services will have their own privacy policies and customer service policies. Browsing and interaction on any other website, including those linked to our application, is subject to those websites' terms and policies.

Changes to the Privacy Policy:

Makhdom reserves the right to update this Privacy Policy at any time. When we do, users should check the updated date at the bottom of this page and we will send you an email. We encourage our users to check the Privacy Policy frequently for any changes so that they know what we are doing to protect the personal data we collect. User acknowledges and agrees that it is their responsibility to review this Privacy Policy periodically and to understand making modifications.

Agree to the Terms of Use:

By using this application, you agree to the privacy policy and the terms and conditions governing the use of this application. If you do not agree to this policy, you must not use our application. You acknowledge that your continued use of the Application following the posting of changes to this Policy or the Terms and Conditions of Use will constitute your acceptance of those changes.

to contact us:

If you have any questions about this Privacy Policy, the practices in this app, or your dealings with this app, you can contact us at: