Last Updated: July 22, 2026
Welcome to Mahally ("Mahally", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Mahally mobile application and related services.
By creating an account or using Mahally, you agree to the practices described in this Privacy Policy.
When you create an account or sign in, we may collect:
Full Name
Email Address
Phone Number
Profile Photo (if provided)
Password (stored securely in encrypted form)
Buyer or Seller account type
With your permission, Mahally collects your location to:
Display nearby sellers and products
Improve search results
Show your location on Google Maps
Help buyers and sellers connect more efficiently
You can disable location access at any time through your device settings. Some features may not work correctly without location permission.
Mahally requests access to your microphone only when you choose to use voice communication features, including:
Voice Messages
Voice Chat between Buyers and Sellers
Mahally does not record audio without your knowledge or permission.
When you place an order, we may collect:
Products ordered
Seller information
Delivery address (if provided)
Order history
Order status
Communication related to the order
Mahally does not process online payments.
Payments between buyers and sellers are arranged manually, such as Cash on Delivery (COD) or face-to-face payment.
To provide messaging services, we may collect:
Text Messages
Voice Messages
Shared Images
Shared Files
Message timestamps
This information is used only to provide communication between buyers and sellers.
We may automatically collect:
Device Model
Device Manufacturer
Android Version
App Version
Language
Time Zone
Device Identifiers
Crash Logs
Diagnostic Information
Mahally may send notifications for:
New Messages
Order Updates
Seller Responses
Account Notifications
Security Alerts
Important Service Announcements
You can disable notifications anytime from your device settings.
We use your information to:
Create and manage your account
Authenticate users
Display nearby sellers
Process orders
Enable buyer and seller communication
Improve our services
Respond to customer support requests
Send notifications
Detect fraud and suspicious activity
Maintain platform security
Comply with legal obligations
Location information is used only for:
Nearby marketplace features
Google Maps integration
Distance calculations
Location-based search results
We do not sell your location information to third parties.
The microphone permission is used exclusively for voice communication features inside the app.
Mahally never records conversations without your permission.
Mahally uses Google Firebase services, which may include:
Firebase Authentication
Firebase Cloud Messaging (FCM)
Firebase Crashlytics
Firebase Analytics (if enabled)
These services help improve security, authentication, notifications, stability, and app performance.
Learn more about Firebase:
https://firebase.google.com/support/privacy
Mahally uses Google Maps Platform to provide mapping and location features.
Your use of Google Maps is also governed by Google's Privacy Policy:
https://policies.google.com/privacy
We respect your privacy.
We do not sell your personal information.
We may share information only with:
Google Firebase
Google Maps Platform
Secure cloud hosting providers
Government authorities when legally required
Trusted service providers who assist in operating Mahally
These providers are required to protect your information.
We implement appropriate security measures designed to protect your information, including:
Secure HTTPS connections
Encrypted password storage
Authentication security
Access controls
Secure cloud infrastructure
Regular security monitoring
Although we strive to protect your information, no method of electronic transmission or storage is 100% secure.
We retain your information only for as long as necessary to:
Provide our services
Maintain your account
Process orders
Resolve disputes
Comply with legal obligations
Improve platform security
When your information is no longer needed, it will be securely deleted or anonymized where appropriate.
Depending on your applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Delete your account
Request deletion of your personal information
Withdraw permissions
Object to certain processing activities
You may exercise these rights by contacting us using the information below.
Users may request deletion of their Mahally account and associated personal information at any time.
To request account deletion, contact us through WhatsApp:
WhatsApp: +249 96 597 2016
Please provide sufficient information to verify your identity before your request is processed.
After verification, we will delete your account and personal information within a reasonable timeframe unless we are legally required to retain certain records for fraud prevention, dispute resolution, security, or compliance with applicable laws.
Following account deletion:
Your profile information will be removed.
Your personal information will be deleted or anonymized where applicable.
Certain records may be retained only when required by law.
Mahally is intended for users aged 18 years or older.
We do not knowingly collect personal information from children under the age of 18.
If we become aware that a child has provided personal information, we will promptly delete that information.
Your information may be stored or processed on servers located in countries outside your own.
By using Mahally, you consent to such transfers where necessary to provide our services.
We may update this Privacy Policy from time to time.
When significant changes are made, we will update the Last Updated date and, where appropriate, notify users through the application.
Your continued use of Mahally after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have any questions regarding this Privacy Policy, your personal information, or if you would like to request account deletion, please contact us through WhatsApp.
Mahally
WhatsApp: +249 96 597 2016
We aim to respond to all inquiries as quickly as reasonably possible.
Mahally may use the following third-party services:
Google Firebase
Firebase Authentication
Firebase Cloud Messaging (FCM)
Firebase Crashlytics
Google Maps Platform
Each third-party service has its own privacy policy governing how it processes information.
Effective Date: July 22, 2026
© 2026 Mahally. All Rights Reserved.