Privacy Policy for MAAD, Durgapur

Last Updated: 20 November 2025

MAAD, Durgapur ("we", "our", or "us") is developed and managed by Credence IT Solution.
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy describes how we collect, use, and protect information within the MAAD, Durgapur mobile application.

1. Information We Collect

A) Personal Information Provided by Users

We collect the following details during registration or membership processing:

• Full Name
  
  

• Gender
  
  

• Date of Birth
  
  

• Blood Group
  
  

• Occupation
  
  

B) Contact Information

• Mobile Number
  
  

• WhatsApp Number
  
  

• Address
  
  

• Pincode
  
  

C) Membership Details

• New Member / Existing Member Status
  
  

D) Guardian Details

• Guardian Name
  
  

• Guardian Contact Number
  
  

• Relation with Guardian
  
  

E) Uploaded Media

• Applicant Photo (provided by the user)
  
  

F) Automatically Collected Data

We may collect non-personal information such as:

• Device details
  
  

• App usage data
  
  

• Crash logs
  
  

• Analytics data (via Google Play services / Firebase)
  
  

2. How We Use Your Information

We use the collected information to:

• Create and manage member profiles
  
  

• Verify applicant details
  
  

• Communicate updates, events, or notices
  
  

• Improve app performance and features
  
  

• Maintain organizational records
  
  

• Ensure security and prevent fraud
  
  

• Provide customer support
  
  

We do not use your information for advertising without your explicit consent.

3. Data Sharing & Disclosure

We do not sell, rent, or trade user information.

Data may be shared only with:

• Google Play Services
  
  

• Firebase services (if used)
  
  

• Authorized MAAD, Durgapur administrators for verification purposes
  
  

No information is shared with third-party advertisers.

4. Data Security

We protect your information with:

• Secure server storage
  
  

• Encrypted transmission
  
  

• Limited internal access
  
  

Although we take necessary precautions, no digital transmission is 100% secure.

5. Data Retention

We retain your information as long as required for membership services and legal compliance.
You may request removal of your data anytime by contacting us.

6. Children’s Privacy

We do not knowingly collect information from children under the age of 13.
If such data is discovered, it is deleted immediately.

7. User Rights

You may request:

• Correction of your data
  
  

• Deletion of your data
  
  

• Removal of your membership information
  
  

To submit a request, contact us at:
📧 credenceitsolution@gmail.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted here and will take effect immediately after being published.

9. Contact Us

If you have any questions or concerns, you can contact us at:

Credence IT Solution
Email: credenceitsolution@gmail.com