Hi, I'm Lydia Wafula.
Hi, I'm Lydia Wafula.
Business Analyst| Certified Virtual Assistant |Data Analyst Enthusiast
Business Analyst| Certified Virtual Assistant |Data Analyst Enthusiast
Based in Nairobi, Kenya
Based in Nairobi, Kenya
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I help organizations make data-driven decisions and streamline operations by combining analytics, business support, and process optimization
Services Offered:
Services Offered:
📊 Data Analytics & Business Reporting
Data analysis using Excel, Power BI, SQL, and Python
Designing and implementing structured reporting protocols
Developing Balanced Scorecards for strategic alignment
Preparing analytical reports and business performance presentations
Conducting training on reporting best practices
🗂️ Executive & Administrative Support
Calendar and meeting scheduling
Inbox Management and Optimization
Project Management and Task Tracking
Travel booking & Arrangement
Document preparation, data entry, and internet research
Graphic Design
Supporting recruitment initiatives
Performance tracking and compliance monitoring
🤝 Customer & Stakeholder Engagement
Client relationship management and conflict resolution
Preparing quotations and handling customer inquiries
Improving customer satisfaction through service delivery
Tender management and corporate contract handling
🖥️ Systems Set up
Google Workspace & OneDrive
Airtable
Trello
Notion
ClickUp
Salesforce
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Google Sites
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