FAQs

Frequently Asked Questions

• How do I book a reservation?
You can book by filling out our Booking Form or sending us a message through our Facebook page, email, or contact number.

• How much is the reservation fee?
A reservation fee is required to secure your event date. The amount will be deducted from your total balance.

• When is the remaining balance due?
The remaining balance is typically due on or before the event date, unless otherwise agreed upon.

• Do you travel outside your area?
Yes. We accept bookings outside our service area. Additional travel and accommodation fees may apply depending on the location.

• What events do you cover?
We cover weddings, debuts, birthdays, christenings, graduations, corporate events, and other special occasions.

• How long will it take to receive our photos and videos?
Delivery time depends on the package and event size. We will provide an estimated turnaround time after your event.

• Will all photos be edited?
Yes. Delivered photos undergo professional color correction and basic retouching. Selected images may receive additional enhancements.

• Can we customize a package?
Yes. We can tailor a package based on your needs and budget.

• What happens if the event runs longer than scheduled?
Additional coverage hours may be available for an extra fee, subject to our team's availability.

• What payment methods do you accept?
We accept GCash, bank transfer, and cash.

• Do you provide raw photos and videos?
Unless included in the package or agreed upon, we generally deliver professionally edited files.

• How can I contact LuxEvent Co.?
You can reach us through our Facebook page, email, phone number, or the Contact Us here in our website.