# Privacy Policy
**Last Updated: August 31, 2026**
This Privacy Policy describes how **focusrideapp** (“focusrideapp,” “we,” “us,” or “our”) handles information when you download, access, or use the **LuneReels** mobile application and related services (collectively, the “Services”).
Please read this Privacy Policy carefully. By accessing or using LuneReels, you acknowledge that your information may be processed as described below, subject to applicable law and any choices available to you.
1. Scope of This Privacy Policy
This Privacy Policy applies to information processed through LuneReels and the services directly operated by focusrideapp.
LuneReels may contain advertisements, links, software development kits (“SDKs”), or services operated by third parties. Those third parties may process information under their own privacy policies. This Policy does not govern information you provide directly to an external service.
2. Information Processed Through LuneReels
The information processed through LuneReels depends on the features you use, your device settings, your permissions, your location, and the third-party services available in the App.
2.1 Information About App Activity
We and our service providers may process information about how you interact with LuneReels, such as:
* dramas, episodes, or other content viewed;
* pages and features accessed;
* viewing progress and viewing history;
* favorites and content interactions;
* session duration and frequency of use;
* buttons, links, or advertisements selected;
* reward-related activities and task progress;
* App events, errors, crash logs, and diagnostic data;
* performance information, including loading and playback performance.
This information helps us operate the App, remember viewing progress, recommend content, measure performance, troubleshoot errors, and understand how the Services are used.
2.2 Device and Technical Information
We and our service providers may process technical information associated with the device used to access LuneReels, including:
* device manufacturer, brand, model, and device type;
* operating system and operating system version;
* App version, package name, installation time, installation path, and App size;
* device language, time zone, regional settings, and country or region code;
* screen resolution, available memory, CPU information, and general hardware characteristics;
* device startup time and system time;
* network type, network operator, connection status, and IP address;
* MAC address, only where technically available and permitted by device settings and applicable law;
* crash, security, and performance information.
We use this information to maintain compatibility, deliver content, monitor performance, prevent misuse, protect the Services, and resolve technical problems.
2.3 Advertising and Device Identifiers
Depending on the device, operating system, consent choices, and applicable law, LuneReels and its advertising or analytics partners may process identifiers such as:
* Google Advertising ID;
* Android advertising identifiers;
* Apple Identifier for Advertisers (“IDFA”);
* Apple Identifier for Vendors (“IDFV”);
* App instance identifiers;
* identifiers generated by the operating system, App, or an authorized SDK.
These identifiers may be used for advertising delivery, attribution, frequency control, analytics, fraud prevention, security, and measurement.
Where required, advertising identifiers will be accessed or used only after obtaining the necessary permission or consent. You may also be able to reset or limit the use of advertising identifiers through your device settings.
2.4 Advertising Interaction Information
When advertisements are displayed in LuneReels, our advertising partners may process information such as:
* advertisements requested, displayed, viewed, or clicked;
* advertisement placement and format;
* approximate location inferred from an IP address;
* advertising identifiers and device information;
* conversion, attribution, and campaign information;
* advertisement performance and fraud-prevention signals.
Advertising partners process this information in accordance with their own privacy policies and applicable consent requirements.
2.5 Communications and Support Information
If you contact us, we may receive:
* your email address;
* the content of your request;
* screenshots, device details, or diagnostic information you choose to provide;
* records of our communications with you.
We use this information to respond to requests, investigate problems, provide support, and maintain appropriate business records.
2.6 Information Used for Rewards and Fraud Prevention
If LuneReels provides check-ins, viewing tasks, points, rewards, redemption features, or similar activities, we may process:
* task participation and completion records;
* reward balances and transaction status;
* redemption requests and review results;
* device, account, network, and security signals;
* suspected automated, duplicated, manipulated, or abnormal activity.
This information is used to operate reward features, verify eligibility, prevent duplicate rewards, investigate abuse, and maintain a fair and secure environment.
3. How We Obtain Information
Information may be obtained:
* automatically from your device when you use LuneReels;
* from actions you take within the App;
* from permissions you choose to grant;
* from advertising, attribution, analytics, security, cloud, or technical service providers;
* when you communicate directly with us.
Where applicable law requires consent, we will request consent before beginning the relevant processing.
4. Why We Process Information
We may process information for the following purposes:
* delivering, operating, and maintaining LuneReels;
* providing drama content and playback features;
* remembering favorites, viewing history, and viewing progress;
* personalizing content and recommendations;
* displaying, measuring, and improving advertisements;
* measuring installs and marketing campaign performance;
* administering tasks, points, and reward-related features;
* verifying reward eligibility and transaction integrity;
* identifying fraudulent, automated, abusive, or manipulated activity;
* diagnosing crashes, playback errors, and technical failures;
* improving product design, performance, reliability, and security;
* responding to support requests and user complaints;
* enforcing our terms, rules, and policies;
* complying with legal obligations and lawful government requests;
* protecting focusrideapp, LuneReels, our users, and third parties.
Where required by law, we process information based on consent, performance of a contract, compliance with legal obligations, or our legitimate interests in operating and protecting the Services.
5. How Information May Be Disclosed
We may disclose information in the following circumstances.
5.1 Service Providers
We may provide information to companies that perform services for us, including:
* advertising and advertising mediation;
* analytics and attribution;
* cloud infrastructure and content delivery;
* fraud detection and security;
* crash reporting and performance monitoring;
* technical support and service maintenance.
These providers may process information only as permitted by their agreements with us, their own privacy notices, and applicable law.
5.2 Legal and Safety Reasons
We may disclose information when we reasonably believe it is necessary to:
* comply with a law, regulation, court order, subpoena, or lawful government request;
* investigate suspected fraud, security incidents, abuse, or illegal activity;
* enforce our agreements, policies, and legal rights;
* protect the rights, safety, property, and lawful interests of focusrideapp, our users, or others.
5.3 Corporate Transactions
Information may be transferred as part of a merger, acquisition, financing, restructuring, bankruptcy, asset sale, or similar corporate transaction. Where required, we will provide notice or take other measures required by applicable law.
5.4 Affiliates
We may disclose information to affiliates or entities under common ownership or control where reasonably necessary for operational, administrative, security, or legal purposes.
6. Third-Party SDKs and Services
LuneReels may integrate third-party SDKs for advertising, analytics, attribution, security, and App performance.
Depending on how these services are configured, they may process device information, advertising identifiers, IP addresses, App activity, advertising interactions, diagnostic information, and approximate location inferred from an IP address.
Third-party providers used by LuneReels may include:
* **Pangle**
https://www.pangleglobal.com/zh/privacy/partner-en
* **Adjust**
https://www.adjust.com/terms/privacy-policy
* **AppLovin and MAX**
https://www.applovin.com/privacy/
* **Mintegral**
https://www.mintegral.com/cn/privacy
* **Google AdMob and Firebase**
https://policies.google.com/privacy
* **Yandex**
https://yandex.com/legal/confidential/
* **Liftoff**
https://liftoff.io/zh-hans/privacy-policy/
* **BIGO Ads**
https://www.bigossp.com/agreement/privacyPolicy?v=v1.2.0
The availability of a particular provider may vary depending on the App version, device platform, region, and advertising configuration.
We encourage you to review each provider’s privacy policy to understand its individual data practices and available privacy controls.
7. Digital Union and Anti-Fraud Processing
LuneReels may use services provided by **Digital Union** to detect fraud, cheating, reward manipulation, automated activity, repeated installations, device tampering, and other conduct that could harm the App or its users.
For these purposes, Digital Union may process technical and security-related information such as:
* LuneReels package name;
* App version, installation time, installation path, and App size;
* device manufacturer, brand, and model;
* CPU information;
* screen resolution;
* total or available memory;
* general hardware information;
* operating system and operating system version;
* country or region code;
* device startup time;
* system time;
* network and security signals associated with suspicious activity.
This information is used for fraud detection, anti-cheating, security verification, risk assessment, reward validation, and protection of the Services
We do not authorize this information to be used by Digital Union for purposes unrelated to the contracted security and anti-fraud services.
8. Permissions and Privacy Choices
Certain LuneReels features may require access to device permissions or identifiers. When required, the App will request permission through the operating system or display an appropriate consent notice.
You may be able to:
* grant or deny requested permissions;
* withdraw previously granted permissions;
* reset or restrict your advertising identifier;
* limit personalized advertising;
* manage privacy and advertising preferences;
* uninstall LuneReels to stop future App-based collection.
These controls are generally available through your device settings. Disabling a permission or identifier may affect the availability or performance of certain features.
9. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Policy, including to:
* provide and maintain the Services;
* preserve viewing, activity, or reward records;
* complete pending requests or transactions;
* detect and prevent fraud and repeated abuse;
* resolve disputes and respond to complaints;
* maintain security and operational records;
* enforce our agreements;
* meet legal, tax, accounting, or regulatory obligations.
Retention periods may vary according to the category of information, the reason it was collected, legal requirements, and whether the information is needed to establish, exercise, or defend legal claims.
When information is no longer reasonably required, we may delete it, anonymize it, aggregate it, or securely isolate it until deletion is possible.
10. Data Security
We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
These safeguards may include:
* encrypted transmission using HTTPS or similar technologies;
* access restrictions and authentication controls;
* network and infrastructure monitoring;
* firewalls and intrusion-detection measures;
* internal access limitations;
* security reviews and logging;
* controls applied to service providers.
No internet transmission, device, or storage system is completely secure. We therefore cannot guarantee that unauthorized access, loss, or misuse will never occur.
11. International Processing
focusrideapp and its service providers may process information in countries or regions other than the country in which you live.
Privacy laws in those locations may differ from those in your jurisdiction. Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
12. Your Privacy Rights
Depending on your location, you may have the right to:
* request access to personal information associated with you;
* request correction of inaccurate or incomplete information;
* request deletion of certain information;
* withdraw consent where processing is based on consent;
* object to or restrict certain processing;
* request a portable copy of eligible information;
* opt out of certain targeted advertising, sharing, or similar processing;
* submit a complaint to an applicable data-protection authority.
These rights may be subject to legal limitations, verification requirements, security considerations, and permitted retention exceptions.
To submit a privacy request, contact us at **[focusrideapp@gmail.com](mailto:focusrideapp@gmail.com)**. Please describe the request and provide enough information for us to identify the relevant records. We may request additional information to verify your identity and protect users against fraudulent requests.
13. Children’s Privacy
LuneReels is intended for a general audience and is not directed to children below the minimum age required to consent to data processing in their jurisdiction.
We do not knowingly collect personal information from children below the applicable minimum age. If you are a parent or legal guardian and believe that a child has provided personal information through LuneReels, please contact us.
After receiving a valid request, we will investigate and take appropriate steps, including deleting the information where required by law.
14. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes to:
* LuneReels features;
* the third-party services or SDKs we use;
* our data-processing practices;
* applicable laws or regulatory requirements;
* our security, fraud-prevention, or operational procedures.
When changes are made, we will update the “Last Updated” date at the beginning of this Policy. Where required by law, we may also provide an additional notice or request renewed consent before a material change becomes effective.
15. Contact Us
If you have questions, complaints, or requests relating to this Privacy Policy or the handling of your information, contact:
**Developer:** focusrideapp
**Application:** LuneReels
**Email:** [focusrideapp@gmail.com](mailto:focusrideapp@gmail.com)