Everything that you need to know to use our products effectively
We’re here to help! If you have any questions, need assistance, or want to report an issue, you’ve come to the right place. Below, you'll find answers to frequently asked questions, guides, and contact details for additional help.
Please refer to the objective briefing provided at the beginning of the level for guidance on getting started as well as in the objective section of each level in gameplay, mastering gameplay mechanics, and advancing through the levels.
2. How can I restore my purchase?
If you’ve purchased in-game items or upgrades but they are not showing up, follow these steps:
Open the game.
Navigate to the settings menu.
Tap on “Restore Purchases.”
If the problem persists, please contact support.
3. Why am I experiencing crashes or bugs?
Try the following solutions:
Make sure your app and device are both updated to the latest version.
Restart the app and try again.
If the issue continues, please check out our Troubleshooting Guide for detailed instructions or contact us directly.
4. Can I play Luna Milo Jungle Adventures offline?
Luna Milo Jungle Adventures works offline too. However, you can enjoy parts of the game online in coming releases. For full functionality, please ensure you're using the uptodated version of this game
Clear Cache/Storage: If the game is loading slowly or acting strangely, clearing the cache or freeing up storage on your device can improve performance.
Check Network Connection: A stable internet connection for smooth working.
Reinstall the Game: If you are still experiencing issues, try uninstalling and reinstalling the game.
If your issue isn’t covered above, we’re here to help! Please reach out to us using one of the following options:
Email Support: Send us an email at info@igniterstudio.com
Live Chat Support: Coming Soon !
Support Ticket: Coming Soon !
Social Media: You can also connect with us on our social media pages:
Facebook : https://www.facebook.com/IgniterStudios
Twitter : Coming Soon !
Instagram : Coming Soon !
Patch Notes: Latest Updates
Community Forum: Join our community of players on Discord. [COMING SOON]
Follow Us: Stay in the loop on game updates, tips, and giveaways by following us:
Twitter : Coming Soon !
Facebook : https://www.facebook.com/IgniterStudios
Privacy Policy: View https://sites.google.com/view/lunamiloprivacypage/home
Terms of Service: View https://sites.google.com/view/igniterstudiotermservice/home