Privacy Policy

LunaAI – AI Companion

Last updated: March 2026

LunaAI – AI Companion (“we”, “our”, or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you use the LunaAI – AI Companion mobile application (the “Service”).

By using the application, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect certain types of information to provide and improve our services.

1.1 Information You Provide

When using the Service, you may voluntarily provide:

• Chat messages and conversation content with the AI
  
  

• Feedback or support requests
  
  

• Optional profile information (if applicable)
  
  

This information helps the AI system generate responses and improve user experience.

1.2 Automatically Collected Information

When you use the application, certain information may be collected automatically, including:

• Device type and operating system
  
  

• App version
  
  

• Device identifiers
  
  

• Usage statistics
  
  

• Crash reports
  
  

• Interaction data within the app
  
  

This information is used to improve the performance and reliability of the application.

2. How We Use Your Information

We may use the collected information for the following purposes:

• To operate and maintain the application
  
  

• To generate AI responses and interactions
  
  

• To improve AI models and system performance
  
  

• To analyze usage patterns and enhance user experience
  
  

• To detect and prevent abuse or misuse of the Service
  
  

• To provide technical support
  
  

We do not sell users’ personal data to third parties.

3. AI Conversations and Generated Content

Conversations with the AI may be processed by automated systems to generate responses.

Please note:

• AI responses are generated automatically by machine learning systems.
  
  

• Conversations may be temporarily processed to improve AI performance.
  
  

• Users should avoid sharing sensitive personal information in conversations.
  
  

We recommend not sharing confidential or private information when interacting with the AI.

4. Data Sharing

We do not sell or rent personal data.

However, information may be shared in limited situations:

Service Providers

We may share data with trusted third-party service providers who help us operate the Service, such as:

• Cloud infrastructure providers
  
  

• Analytics services
  
  

• AI processing services
  
  

These providers are required to protect your information.

Legal Requirements

We may disclose information if required by law, legal process, or governmental request.

5. Data Security

We implement reasonable technical and organizational measures to protect user information from unauthorized access, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain collected information only as long as necessary to:

• Provide and maintain the Service
  
  

• Improve AI functionality
  
  

• Comply with legal obligations
  
  

Data may be deleted or anonymized after it is no longer required.

7. Children’s Privacy

LunaAI – AI Companion is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If we discover that a child has provided personal information, we will take steps to remove that information.

Parents or guardians may contact us to request deletion.

8. Third-Party Services

The application may use third-party services that collect information used to identify users.

Examples may include:

• Analytics providers
  
  

• Cloud hosting services
  
  

• AI processing infrastructure
  
  

These services operate under their own privacy policies.

9. Your Privacy Rights

Depending on your location, you may have certain privacy rights, including:

• The right to access your data
  
  

• The right to request deletion of your data
  
  

• The right to restrict certain processing activities
  
  

To make a request regarding your data, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When updates occur, the revised version will be posted within the application or on the official website.

Your continued use of the Service after changes indicates acceptance of the updated policy.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: contact@tranquilmind.co