Privacy Policy for LuminoWords
Effective Date: January 1, 2025
LuminoWords ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and web service ("App").
1. Information We Collect
1.1 Information You Provide
Account Information: Name, email address, and password (encrypted)
Learning Preferences: Language level, learning goals, notification preferences
Payment Information: Processed securely through Apple App Store, Google Play Store, or Stripe. We do not store payment card details
User Content: Words you save, progress data, quiz results, and learning statistics
1.2 Information Collected Automatically
Device Information: Device type, operating system, unique device identifiers
Usage Data: Features used, time spent in app, words learned, quiz performance
Log Data: IP address, browser type, access times, crash reports
Location Data: Approximate location (country/region) for analytics. We do not collect precise GPS location
2. How We Use Your Information
Provide and improve our vocabulary learning services
Personalize your learning experience and track progress
Send word-of-the-day notifications and learning reminders (if enabled)
Process payments and manage subscriptions
Respond to support requests and communicate updates
Analyze app usage to improve features and performance
Detect and prevent fraud, abuse, and security issues
Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share data only in these limited circumstances:
Service Providers: Trusted third-party services (cloud hosting, analytics, payment processing) who help operate the App under strict confidentiality agreements
Analytics Services: Google Analytics, Firebase (anonymized usage data to improve app experience)
Payment Processors: Apple, Google, Stripe (for subscription and payment processing)
Legal Requirements: When required by law, court order, or to protect our rights and safety
Business Transfers: In case of merger, acquisition, or sale of assets (you will be notified)
4. Data Security
We implement industry-standard security measures:
Encryption of data in transit (HTTPS/TLS) and at rest
Secure password storage using hashing and salting
Regular security audits and monitoring
Access controls limiting employee access to personal data
Secure cloud infrastructure (AWS, Google Cloud, or equivalent)
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Data Retention
Active Accounts: We retain your data while your account is active
Deleted Accounts: Data is deleted within 90 days of account deletion, except where legal retention is required
Anonymous Analytics: Anonymized usage data may be retained indefinitely for research and improvement
6. Your Privacy Rights
Depending on your location (GDPR, CCPA, etc.), you have rights to:
Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Portability: Receive your data in a structured, machine-readable format
Opt-Out: Unsubscribe from marketing emails or disable notifications
Withdraw Consent: Revoke consent for data processing (may limit app functionality)
Lodge a Complaint: Contact your local data protection authority
To exercise these rights, email us at: swadishtflour@gmail.com
7. Children's Privacy (COPPA/GDPR-K Compliance)
LuminoWords is designed for users of all ages, including children under 13 (with parental consent).
We do not knowingly collect personal information from children under 13 without verified parental consent
Parents can request access to, correction of, or deletion of their child's information
We limit data collection for children to what is necessary for app functionality
We do not show behavioral advertising to children
If you believe your child has provided personal data without consent, contact us immediately at swadishtflour@gmail.com.
8. Third-Party Services
Our app integrates with:
Dictionary APIs: Merriam-Webster, Oxford (to fetch word definitions)
Analytics: Google Analytics, Firebase
Cloud Storage: AWS S3, Google Cloud Storage
Payment Processors: Apple IAP, Google Play Billing, Stripe
These services have their own privacy policies. We encourage you to review them.
9. Cookies and Tracking Technologies
Essential Cookies: Required for app functionality (login sessions)
Analytics Cookies: Track usage patterns to improve the app
Preference Cookies: Remember your settings and preferences
You can disable cookies in your browser, but this may limit app functionality.
10. International Data Transfers
Your data may be transferred to and stored in countries outside your residence (e.g., United States, European Union). We ensure adequate safeguards (Standard Contractual Clauses, Privacy Shield frameworks) for international transfers.
11. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted in the app with an updated "Effective Date." Continued use after changes constitutes acceptance.
12. Contact Us
For privacy questions, data requests, or concerns:
Email: swadishtflour@gmail.com
Data Protection Officer: swadishtflour@gmail.com
Compliance Summary:
GDPR: EU users have rights to access, deletion, portability, and objection
CCPA: California residents can opt-out of data sale (we don't sell data)
COPPA: Children under 13 require parental consent
Apple App Store: Compliant with App Store privacy requirements
Google Play: Compliant with Google Play data safety guidelines