Privacy Policy
Last updated: 25/01/2026
LuminAI (“LuminAI”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect information when you use the LuminAI mobile application (“App”).
By using LuminAI, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect information that you voluntarily provide, including:
Photos or images you upload for AI processing
Email address or account information (if you sign in)
Customer support communications
1.2 Automatically Collected Information
When you use the App, we may automatically collect:
Device information (model, OS version, language)
App usage data (feature usage, interaction logs)
Crash logs and performance diagnostics
IP address and approximate location (country-level only)
1.3 Payment Information
All payments and subscriptions are processed by Apple App Store or Google Play Store.
LuminAI does not collect or store your credit card or payment details.
2. How We Use Your Information
We use collected information to:
Provide and improve AI photo generation and enhancement features
Process uploaded images using AI models
Maintain app performance and stability
Manage subscriptions and premium access
Respond to customer support requests
Analyze usage to improve user experience
Comply with legal obligations
3. Photo & AI Processing
Uploaded photos are processed only to generate AI-enhanced results requested by you.
We do not claim ownership of your photos.
Your images are not used for advertising.
Your photos are not used to train AI models unless explicitly stated and consented to in the future.
4. Data Storage & Retention
Uploaded images may be temporarily stored to complete AI processing.
Images and AI results may be automatically deleted after processing or within a limited retention period.
Usage data may be retained for analytics and service improvement.
We take reasonable steps to minimize data retention.
5. Data Sharing
We do not sell your personal data.
We may share limited information with:
Cloud service providers for AI processing and infrastructure
Analytics providers (e.g., Firebase) for performance monitoring
Legal authorities if required by law
All partners are required to protect your data and use it only for authorized purposes.
6. Third-Party Services
LuminAI may use third-party services such as:
Apple App Store / Google Play Store
Analytics and crash reporting tools
Cloud AI processing services
These services have their own privacy policies, and we encourage you to review them.
7. Children’s Privacy
LuminAI is not intended for children under 13.
We do not knowingly collect personal data from children.
If you believe a child has provided us with personal information, please contact us and we will delete it.
8. Data Security
We use industry-standard security measures to protect your data, including:
Encrypted data transmission
Restricted access to stored data
Secure cloud infrastructure
However, no method of transmission or storage is 100% secure.
9. Your Rights
Depending on your location, you may have rights to:
Access your personal data
Request deletion of your data
Object to or restrict processing
Withdraw consent where applicable
To exercise these rights, contact us at the email below.
10. International Users
Your information may be processed and stored on servers outside your country.
By using LuminAI, you consent to such data transfers in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted within the App or on our website.
Continued use of LuminAI means you accept the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: minhtamkv@gmail.com