Last updated: 23-01-2026
Lumevia Life (“we”, “our”, “us”) operates the Lumevia Life Shopping Store mobile application and website (https://lumevialife.com). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app and services. By using our app, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following personal information when you use our app:
Name
Email address
Phone number
Shipping and billing address
Order and purchase details
We may automatically collect:
Device type, model, and OS version
App usage data and interactions
IP address (used for security and analytics)
Payments are processed through secure third-party payment gateways. We do not store or collect your card, UPI, or bank details directly.
We use the collected information to:
Process and deliver orders
Manage user accounts
Communicate order updates and support messages
Improve app performance and user experience
Prevent fraud and ensure platform security
Comply with legal and regulatory requirements
We do not sell or rent your personal information. We may share data only with delivery and logistics partners (for order fulfillment), payment gateway providers (for transaction processing), analytics or crash-reporting tools (for app improvement), and legal authorities if required by law. All third parties are required to protect your data.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We retain personal data only as long as necessary to provide our services and fulfill legal and accounting obligations. Users may request data deletion as described below.
You have the right to access your personal information, request correction of incorrect data, and request deletion of your account and data. To exercise these rights, contact us at info@lumevialife.com.
Lumevia Life does not knowingly collect data from children under 13 years of age. If such data is discovered, it will be deleted immediately.
Our app may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the app means acceptance of the updated policy.
Lumevia Life
Email: info@lumevialife.com
Website: https://lumevialife.com