Work

Pizza Hut of Fort Wayne, Inc.

Throughout high school and into college, I worked at a local Pizza Hut restaurant in Fort Wayne where I would help to make pizzas, pasta, wings, and breadsticks while also checking to make sure that each order was correctly made before it reached the customer. This helped me to value customer satisfaction. One of the quotes from the franchise owner, Dick Freeland, posted in the kitchen stated that "Every pizza is someone's meal." This helped serve as a reminder that we should put care into each pizza as if we were making it for ourselves. If I did make a mistake in making sure the order was correct, I would always make sure to make sure that the customer left happy by maintaining a good rapport with them while addressing what problem they wished to address. Short of handing over the store, there was nothing that was off limits in ensuring customer satisfaction. In addition to this, I would help the managers close the store and make sure that everything was read for the prepping crew the next day. While helping close was not my favorite part of the job, I knew that how well I closed would impact how successful the prepping crew would be the following morning. Despite my own fatigue at the end of the night, I would work hard to help set up my coworkers for success, so that they in turn would be able to set the rest of the team up for success. Both of these ideals are fundamentally important for working in the medical field because medical care takes dedication over a long period of time as well as effort from all members of the team working to help a patient. Also, most patients do not end up receiving medical care based on a desire for it, but rather based on the necessity of it. They need the care, but more so than that, the patients need compassion and comfort in those health care settings because they facilitate the healing process.

Resident Assistant