🔎Frequently Asked Questions (FAQ) - Luggage Storage & Services
Q: Where is the best luggage storage near Dotonbori, Osaka?
A: Right here! We are located just steps away from Dotonbori. We are the top-rated luggage storage service in the Namba and Shinsaibashi area.
Q: Do you accept large suitcases and bulk bags?
A: Yes, we specialize in storing extra-large luggage, heavy bags, and bulk items. Groups and families are welcome!
Q: Is long-term luggage storage available?
A: Yes. We offer safe and secure long-term luggage storage for several days or weeks.
Q: Do you provide luggage delivery to hotels and airports?
A: Yes. We offer luggage delivery services to hotels in Osaka, Kyoto, and the Kanto area, as well as Kansai Airport (KIX), Haneda (HND), and Narita (NRT). Enjoy hands-free travel!
Q: Can I walk in without a reservation?
A: Yes, walk-ins are always welcome. You can also contact us via SNS to secure your space in advance.
Q: Is there an elevator available? Do I have to carry my luggage up stairs?
A: No stairs at all! Our office has a direct elevator to the 6th floor. It is 100% stroller and wheelchair accessible, so you can easily bring your heavy, large suitcases directly to our shop without any lifting.
Q: What are the storage rates? Is there a time limit?
A: We offer a simple, flat-rate day pass with no hourly restrictions:
Small Bags / Hand Luggage: 500 yen per day
Suitcases / Large Luggage: 800 yen per day
You can enjoy shopping and dining around Shinsaibashi and Dotonbori all day long without worrying about the time!
Q: Can I store large items like strollers, golf bags, or ski gear?
A: Yes, absolutely! Thanks to our spacious facility and direct elevator access, we easily accommodate oversized items, including baby strollers, golf bags, and shopping hauls.
Q: Can you receive luggage or parcels before I arrive in Osaka?
A: Yes. We can receive suitcases, shopping items, and parcels sent from anywhere in Japan and safely keep them until your arrival.
Q: Can I leave my luggage before hotel check-in?
A: Absolutely. Many travelers store their luggage with us before hotel check-in so they can enjoy Osaka hands-free.
Q: Can I store luggage after hotel check-out?
A: Yes. You can leave your luggage with us until you’re ready to travel to the airport or your next destination.
Q: Can you store luggage for tour groups?
A: Yes. We welcome school groups, tour groups, sports teams, and large family groups.
Q: Is there a limit on the number of suitcases?
A: No. We can store multiple suitcases at the same time, making us ideal for groups and long-term travelers.
Q: Can you store baby strollers and wheelchairs?
A: Yes. We accept strollers, wheelchairs, golf bags, ski equipment, and oversized luggage.
Q: Can you deliver luggage to Kansai Airport?
A: Yes. We provide luggage delivery to Kansai International Airport (KIX), making your departure much easier.
Q: Can I book on the same day?
A: Yes. Same-day reservations and walk-ins are welcome, subject to available space.
Q: Why choose M2 instead of a coin locker?
A: Unlike coin lockers, we accept oversized luggage, multiple suitcases, long-term storage, parcel receiving, and luggage delivery services.
Q: Is your luggage storage safe?
A: Yes. Our luggage storage is monitored by staff during business hours, and all luggage is stored securely inside our facility. Thousands of travelers trust us every year.
Q: Why is M2 one of the best luggage storage services near Dotonbori?
A: We are located just minutes from Dotonbori and Shinsaibashi. We accept large suitcases, group luggage, long-term storage, parcel receiving, and luggage delivery—services that many other luggage storage locations do not provide.
Q: Can I leave my luggage for one week or longer?
A: Yes. We specialize in long-term luggage storage. Whether you need storage for a few days, weeks, or even longer, we can help.
Q: Do you accept oversized luggage?
A: Yes. We accept oversized suitcases, golf bags, ski equipment, musical instruments, baby strollers, and other large items.
Q: Can I store more than 10 suitcases?
A: Yes. We frequently store luggage for tour groups, school groups, sports teams, and families with multiple suitcases.
Q: Can you receive luggage sent from hotels or airports?
A: Yes. We can receive luggage from hotels, airports, courier companies, and other locations throughout Japan.
Q: Do you offer luggage delivery after storage?
A: Yes. We can deliver your luggage to hotels, Kansai Airport (KIX), Haneda Airport (HND), Narita Airport (NRT), Kyoto, Osaka, and many other destinations.
Q: Can foreign tourists use your luggage storage?
A: Absolutely. Most of our customers are international travelers. We provide support in English, Traditional Chinese, Simplified Chinese, Korean, and Japanese.
Q: Can I reserve luggage storage online?
A: Yes. You can reserve through our website, Google Business Profile, or contact us directly through our social media accounts.
Q: What makes M2 different from other luggage storage services?
A: M2 offers much more than luggage storage. We provide long-term storage, oversized luggage storage, group luggage storage, parcel receiving from anywhere in Japan, and luggage delivery to hotels and airports.
Q: Are coin lockers better than luggage storage?
A: Coin lockers are convenient for small bags, but they often cannot accept large suitcases or multiple bags. M2 accepts oversized luggage, group luggage, long-term storage, and provides delivery services.
Q: Where is the best luggage storage near Shinsaibashi?
A: M2 is located just a few minutes from Shinsaibashi Station and Dotonbori. We are one of Osaka’s highest-rated luggage storage services with hundreds of 5-star Google reviews.
Q: What payment methods do you accept?
A: We accept cash (Japanese Yen), major credit cards, and smartphone payments like Apple Pay and Alipay.
Q: Which station (and exit) is closest? Please tell me how to get there.
A: It is in a very accessible location: about a 5-minute walk from Exit 6 of Shinsaibashi Station, about a 5-minute walk from the Dotonbori bus stop for the direct bus to Kansai International Airport.
Q: What are your business hours?
A: Our business hours are from 8:00 to 19:00.
Q: Is it really okay to just show up without a reservation? Is there a risk of being turned away because you're full?
A: Yes, you are generally welcome to visit at any time! While we have plenty of space available, if you want to guarantee a spot during peak tourist seasons or busy times—such as weekends and holidays—we recommend contacting us in advance via social media or our website.
Q: Is there a cancellation fee? What should I do if my plans change?
A: We do not charge a cancellation fee for advance reservations. If your flight is delayed or your plans change, please feel free to contact us via social media or other channels.
Q: Are there any items you cannot accept for storage? (e.g., valuables, hazardous materials, refrigerated items)
A: We cannot accept valuables (such as cash or passports), hazardous materials, live animals, or food requiring refrigeration or freezing. We can safely store standard items such as suitcases, shopping bags, and strollers.
Q: What happens if my flight is delayed?
A: No problem. If your flight is delayed, simply let us know. We understand travel plans can change, and we’ll do our best to accommodate your new schedule.
Q: Can I leave my luggage on rainy days?
A: Yes. Our indoor location keeps your luggage dry and protected, allowing you to enjoy Osaka without carrying heavy bags in the rain.
Q: Can I leave my shopping bags after shopping?
A: Yes. Many customers leave shopping bags, souvenirs, and tax-free purchases with us while continuing to explore Osaka.
Q: Can I store my luggage before visiting Universal Studios Japan?
A: Yes. Many travelers leave their luggage with us before heading to Universal Studios Japan (USJ) and collect it afterward.
Q: Can I leave my luggage before taking the airport limousine bus?
A: Yes. We are conveniently located near the airport limousine bus stop, making it easy to enjoy Osaka before heading to Kansai Airport.
Q: Do you offer same-day luggage delivery?
A: Yes. Same-day delivery is available for selected destinations. Please contact us for availability and pricing.
Q: Can you help if my airline loses my luggage?
A: Yes. If your luggage is delivered later by your airline or courier, we can receive and safely store it until you are able to collect it.
Q: Can I use your service even if I don’t have a hotel reservation?
A: Yes. Whether you’re staying in an Airbnb, capsule hotel, overnight bus, or simply sightseeing for the day, everyone is welcome.
Q: Do business travelers use your luggage storage?
A: Yes. We regularly assist business travelers who need a secure place to leave luggage before meetings or after hotel check-out.
Q: Can cruise passengers use your luggage storage?
A: Yes. Many cruise passengers use our luggage storage before or after boarding their cruise from Osaka.
Q: Is your luggage storage family-friendly?
A: Absolutely. Families with children, baby strollers, and multiple suitcases are always welcome.
Q: Why is M2 convenient for sightseeing in Osaka?
A: We are located within walking distance of Dotonbori, Shinsaibashi, Namba, Kuromon Market, and the airport limousine bus stop, making sightseeing easy without heavy luggage.
Q: Can local residents use your luggage storage?
A: Yes. Our service is also popular with local residents during home moves, renovations, hotel stays, and temporary storage needs.
Q: Is my luggage handled privately?
A: Yes. Your luggage is stored securely inside our facility and handled only by our staff.
Q: How do I get to M2 Luggage Storage from Shinsaibashi Station?
A: It is very simple! Take Exit 6 of Shinsaibashi Station, walk through the Shinsaibashi-suji Shopping Street, and head toward the Dotonbori area. Our shop is located on the 6th floor with direct elevator access, so you don't have to carry your heavy bags up any stairs.
Q: Which hotels are closest to M2 Luggage Storage?
A: We are perfectly located right next to major hotels in the Shinsaibashi and Shinsaibashi-higashi areas. We are just a 1-minute walk from Shinsaibashi Grand Hotel Osaka, a 3-minute walk from Candeo Hotels Osaka Namba, and a 3-minute walk from Smile Hotel Premium Osaka Higashishinsaibashi. It is incredibly convenient to drop off your luggage before checking in or after checking out of these hotels!
Q: Can I drop off my luggage early in the morning after arriving on an overnight bus?
A: Yes, absolutely! We open at 8:00 AM, which is ideal for travelers arriving at Namba or Osaka stations via overnight highway buses like Willer Express or VIP Liner. Instead of wasting time searching for empty coin lockers in the morning, you can leave your bags with us immediately and start sightseeing.
Q: Is M2 convenient for traveling to Kyoto, Nara, or Universal Studios Japan (USJ)?
A: Yes! From our location near Shinsaibashi Station, you can reach Osaka-Umeda Station in 10 minutes and Shin-Osaka Station (for the Shinkansen) in 13 minutes. This makes it effortless to head out to Kyoto, Nara, or Universal Studios Japan (USJ) right after dropping off your bags, or to pick up your luggage just before leaving Osaka.
Q: Can I store my luggage before check-in or after check-out near Shinsaibashi or Dotonbori?
A: Yes! Luggage Storage M2 is conveniently located near many popular hotels, including HOTEL THE FLAG Shinsaibashi, Hotel Nikko Osaka, Cross Hotel Osaka, The Bridge Hotel Shinsaibashi, Just Sleep Osaka Shinsaibashi, and Hotel Hillarys Shinsaibashi.
If you arrive before your hotel check-in or have already checked out, you can safely leave your luggage with us and enjoy Osaka hands-free. We are also a great option for guests staying at nearby Airbnb accommodations.
For even more convenience, we also offer luggage delivery to hotels in Osaka, Kansai Airport (KIX), Kyoto hotels, Tokyo hotels, Haneda Airport, Narita Airport, and other destinations. Travel light and make the most of your time in Osaka!
Q: Where can I leave my luggage before visiting Osaka Castle?
A: M2 Luggage Storage is a convenient place to store your luggage before visiting Osaka Castle. Leave your suitcases with us and enjoy sightseeing without carrying heavy bags.
Q: Where should I store my luggage before visiting Dotonbori and Namba?
A: M2 is located just minutes from Dotonbori, Namba, and Shinsaibashi. Many travelers leave their luggage with us before shopping, dining, and exploring Osaka’s most popular entertainment district.
Q: Is there luggage storage near Namba Yasaka Shrine?
A: Yes. M2 Luggage Storage is conveniently located near Namba Yasaka Shrine. Store your luggage safely and enjoy visiting one of Osaka’s most unique shrines hands-free.
Q: Can I leave my luggage before visiting Kaiyukan (Osaka Aquarium)?
A: Yes. Many travelers store their luggage with us before heading to Kaiyukan Aquarium, allowing them to enjoy the aquarium comfortably without carrying large suitcases.
Q: Where can I store my luggage before visiting Tsutenkaku?
A: M2 Luggage Storage is an excellent choice before visiting Tsutenkaku and the Shinsekai area. Travel light and enjoy Osaka’s famous retro district without worrying about your luggage.
Q: Is luggage storage available before visiting Katsuo-ji Temple?
A: Yes. Many visitors leave their luggage with us before taking a day trip to Katsuo-ji Temple. It’s much easier to travel without heavy bags while exploring the temple grounds.
Q: Can I store my luggage before walking the Kumano Kodo?
A: Absolutely. If you’re preparing for the Kumano Kodo pilgrimage, we offer secure long-term luggage storage so you can travel with only what you need for the hike.
Q: Do you offer luggage storage for day trips from Osaka?
A: Yes. Whether you’re visiting Osaka Castle, Kaiyukan Aquarium, Tsutenkaku, Katsuo-ji Temple, Namba Yasaka Shrine, or taking a trip to the Kumano Kodo, M2 is the perfect place to leave your luggage before your adventure.
Q: What are the most popular places to visit after storing luggage at M2?
A: Many of our customers visit Dotonbori, Shinsaibashi, Osaka Castle, Namba Yasaka Shrine, Tsutenkaku, Kaiyukan Aquarium, Universal Studios Japan (USJ), Kyoto, Nara, Kobe, Katsuo-ji Temple, and even the Kumano Kodo after leaving their luggage with us.
Q: Can you deliver luggage directly to my Airbnb in Osaka?
A: Yes! We specialize in luggage delivery to Airbnb apartments, vacation rentals, and private accommodations. Even if there is no front desk or concierge, we can arrange a safe handover with you.
Q: My Airbnb doesn’t have a reception desk. Can you still deliver my luggage?
A: Absolutely. Unlike regular courier companies, we can personally deliver your luggage to Airbnb properties without a reception desk. Simply let us know your check-in time and address.
Q: Why should I use M2 instead of a courier service?
A: Courier companies often cannot deliver to Airbnb accommodations or locations without a front desk. M2 provides flexible luggage delivery directly to your hotel, Airbnb, or vacation rental, making your trip much easier.
Q: Can you deliver luggage after I leave it at your storage?
A: Yes. Store your luggage with us in the morning and we’ll deliver it to your hotel or Airbnb before your check-in time, so you can enjoy Osaka completely hands-free.
Q: Is hotel and Airbnb luggage delivery popular?
A: Yes. Many international travelers use our luggage delivery service because it saves time, eliminates the need to carry heavy suitcases, and makes sightseeing much more enjoyable.
Q: Can you deliver multiple suitcases at once?
A: Yes. Whether you’re traveling alone, as a couple, or with a large family or group, we can deliver multiple suitcases to the same destination.
Q: Can I visit Osaka Castle, Dotonbori, or Universal Studios Japan before check-in?
A: Absolutely! Leave your luggage with us in the morning, enjoy sightseeing, and we’ll deliver your luggage directly to your hotel or Airbnb before you arrive.
Q: Is luggage delivery cheaper than taking a taxi with my suitcases?
A: For many travelers, yes. Instead of carrying heavy luggage through stations or paying for larger taxis, you can travel comfortably while we deliver your luggage to your accommodation.
Q: Do you provide same-day luggage delivery?
A: Yes. We offer same-day luggage delivery within Osaka, subject to availability. We recommend contacting us as early as possible.
Q: Why do so many Airbnb guests choose M2?
A: We are one of the few luggage storage services in Osaka that can safely deliver luggage directly to Airbnb accommodations without a reception desk. This makes traveling much easier for international visitors.
Q: Can I store or deliver my luggage before check-in or after check-out if I am staying at 住一 Hotel (Zhuyi Hotel) or Apartment Hotel 11?
A: Yes, absolutely! M2 Luggage Storage Shinsaibashi / Dotonbori is the perfect solution for guests staying at near unstaffed apartments or hotels like 住一 Hotel (Zhuyi Hotel) and Apartment Hotel 11.
Since these properties often do not have a front desk to hold your bags, you can bring your luggage straight to our secure facility on the 6th floor (with direct elevator access) before you check in or after you check out.
We also offer a convenient luggage delivery service to your property! Instead of carrying heavy bags around, we can deliver your luggage directly to your hotel/apartment entrance or lobby at a specified time. Enjoy a completely hands-free day exploring Dotonbori without wasting a single minute!
Q: If I am staying at Diore Crest Higashi-Shinsaibashi or Dio Higashi Shinsaibashi, can I store or have my luggage delivered before check-in or after check-out?
A: Yes, absolutely! The M2 Luggage Storage Shinsaibashi/Dotonbori branch offers the perfect service for guests staying at nearby unmanned apartments or hotels, such as Diore Crest Higashi-Shinsaibashi and Dio Higashi Shinsaibashi.
Since these accommodations often lack a front desk for luggage storage, please bring your bags directly to our shop on the 6th floor (accessible via a direct elevator) before check-in or after check-out.
We also offer a convenient luggage delivery service to your accommodation! Instead of dragging heavy bags around, we can deliver your luggage to your hotel entrance or lobby at a time of your choosing. Enjoy the best of Dotonbori sightseeing hands-free, without wasting a single moment!
Q. Can I still request hotel delivery if I missed the cutoff time?
A. While we have standard cutoff and delivery times, we can often be flexible if your hotel is located very close to our store (Shinsaibashi / Namba area)!
We may also be able to adjust the delivery time to your preference. Please don't hesitate to ask us via LINE or Instagram in-store to see if we can accommodate your request!
Q. Where can I store luggage near Dotonbori, Shinsaibashi, or Namba?
A.If you are looking for secure luggage storage near Dotonbori, Shinsaibashi, or Namba, Luggage Storage M2 is a convenient choice. We are within walking distance of all three areas, making it easy to explore Osaka without carrying heavy bags.
Q. Can I store my luggage before check-in or after check-out?
A.Yes. If you arrive before hotel or Airbnb check-in, or after check-out, you can safely leave your luggage with us and enjoy sightseeing around Dotonbori, Shinsaibashi, and Namba hands-free.
Q. Do you accept large luggage and suitcases?
A.Yes. We accept suitcases, backpacks, shopping bags, strollers, and oversized luggage. Whether you are visiting Dotonbori, Shinsaibashi, or Namba, we can safely store your belongings.
Q. Do you offer luggage delivery?
A.Yes. We provide luggage delivery to hotels in Osaka and can also arrange delivery to Kansai International Airport (KIX). This is a convenient option for travelers who want to enjoy Dotonbori, Shinsaibashi, and Namba without carrying luggage.
Q. How can I contact Luggage Storage M2?
A.For reservations or questions, please contact us through our official Instagram or official LINE. We are happy to assist travelers visiting Dotonbori, Shinsaibashi, and Namba.
Q. Why do travelers choose Luggage Storage M2?
A.Travelers choose us because of our convenient location near Dotonbori, Shinsaibashi, and Namba, secure luggage storage, friendly service, and luggage delivery options. We are trusted by visitors from around the world exploring Osaka.
Q. Why should I choose Luggage Storage M2 in Osaka?
A.Luggage Storage M2 is one of the highest-rated luggage storage services in Osaka, with more than 480 five-star Google reviews. We are located just a short walk from Dotonbori, Shinsaibashi, and Namba, making it easy to explore Osaka without carrying heavy luggage.
Q. What makes Luggage Storage M2 different from other luggage storage services?
A.We specialize in much more than standard luggage storage. We can accommodate large groups, long-term luggage storage, luggage delivery, and package receiving services. Whether you are staying at a hotel, Airbnb, or vacation rental, we provide flexible solutions for travelers visiting Osaka.
Q. Can I contact you easily before my trip?
A.Yes. You can easily make a reservation or ask any questions through our official Instagram or official LINE. Our team is happy to help you before and during your stay in Osaka.
Q. What payment methods do you accept?
A.No app download or membership registration is required. We accept cash, major credit cards, and QR code payments, making the process quick and convenient for international travelers.
Q. Are there hotels and Airbnb properties nearby?
A.Yes. Our luggage storage is surrounded by many hotels, guesthouses, vacation rentals, and Airbnb accommodations within walking distance. We are an ideal place to leave your luggage before check-in or after check-out.
Q. Is luggage storage useful during hot, cold, or rainy weather?
A.Absolutely. Osaka can be very hot in summer, cold in winter, or rainy during certain seasons. Leave your luggage with us and enjoy sightseeing around Dotonbori, Shinsaibashi, and Namba comfortably and hands-free.
Q. Is your store close to Dotonbori?
A.Yes. We are located just a short walk from Dotonbori, one of Japan’s most famous tourist destinations. You can also easily reach Shinsaibashi Shopping Street, Namba, Kuromon Market, and other popular attractions from our location.
Q. Can you recommend places to visit in Osaka?
A.Yes. We are happy to recommend popular sightseeing spots, local restaurants, hidden gems, shopping areas, and local experiences around Osaka to help you enjoy your trip even more.
Q. Is there a place to rest while waiting?
A.Yes. We have comfortable sofa seating available. Guests who order a drink are welcome to relax inside our store. It is a great place to take a break, cool down on hot days, warm up in winter, or meet friends before continuing your trip.
Q. What should I do if I have luggage problems in Osaka?
A.If you need luggage storage, luggage delivery, long-term storage, or package receiving services, please contact Luggage Storage M2 first. We are located just minutes from Dotonbori, Shinsaibashi, and Namba, and we are always happy to help make your trip to Osaka easier and more enjoyable.
Q: Can you receive my luggage before I check in at an Airbnb or unstaffed hotel?
A: Yes! Since unstaffed accommodations cannot receive luggage, we can hold your bags at our shop and deliver them to your room at a convenient time after you check in.
Q: Can I send my luggage directly from Kansai Airport (KIX) to your store, and have it delivered to my Airbnb later?
A: Absolutely! You can send your bags from the airport counter to our shop. Once you arrive and check in, we will deliver your luggage directly to your accommodation.
Q: Can you pick up my luggage from my Airbnb and send it to Kansai Airport (KIX)?
A: Yes! We can collect your luggage from your Airbnb or hold it at our store, then transfer it to KIX so you can travel around hands-free before your flight.
Q: How do I coordinate the delivery time for my unstaffed hotel?
A: Simply message us via Instagram / LINE / Email once you check in! We will arrange the best delivery window based on your schedule.
Q: Are there available lockers near the station? Is your store better than a coin locker?
A: Finding an empty coin locker in Osaka/Shinsaibashi can be very difficult! Unlike coin lockers, we ALWAYS have space for your bags.
No app required & Quick check-in/out
From ¥500 to ¥800 (Competitive rates!)
We handle oversized luggage, long-term storage, and luggage delivery to KIX Airport or your hotel!
We accept cash, credit cards, and QR payments.
Feel free to contact us via our Official Instagram or LINE anytime for reservations or inquiries!
Q: Will my large luggage or multiple bags fit? What if coin lockers are full?
A: Don't worry! We accept ALL sizes with NO size limits.
Coin lockers often fail with extra-large suitcases or multiple bags, but our store handles large items, long-term storage, and even hotel/airport delivery with ease.
You can drop off your bags smoothly without downloading any app, and we accept Cash, Credit Cards, and QR payments.
Message our Official Instagram or LINE for quick support!
Q: Do I need 100-yen coins like traditional lockers? Do I need to download an app?
A: No 100-yen coins or app downloads needed!
We offer a fast and seamless process. Pay easily using Cash, Credit Card, or QR payment.
Whether you need short-term storage, long-term holding, or luggage delivery to Kansai Airport (KIX) & hotels, we've got you covered.
Reach out to us anytime via Official Instagram or LINE!
Q: Can I store large bicycle travel cases (bike bags) or cycling equipment?
A:Yes, absolutely! We welcome cyclists and bicycle tour participants. We can safely store oversized luggage, hard/soft bicycle cases, helmets, and backpacks. Unlike station lockers, we have ample space for large items.
Q: I'm going on a multi-day bike trip. Can I leave my heavy luggage with you for a few days?
A:Yes! We specialize in long-term luggage storage. You can leave your main luggage with us while you enjoy your cycle tour around Japan light and hands-free.
Q: How is Luggage Storage M2 different from app-based storage services (like Bounce or Radical Storage)?
A:We offer much more flexibility than app-based storage services. There is no app download required—you can simply walk in or message us directly via Instagram. We cater seamlessly to long-term storage, large groups, and custom delivery needs without app restrictions or hidden fees.
Q: Do I need to download an app or register an account to store my luggage?
A:No app download is required! You can drop off your luggage directly at our store or reserve easily via Instagram. We keep the process fast, simple, and stress-free for all travelers.
Q: Is your service suitable for large travel groups, sports teams, or long-term travelers?
A:Yes, M2 is ideal for long-term storage and large groups! Whether you have dozens of suitcases, bulky sports gear, or need storage for weeks, our spacious facility and direct elevator access make group drop-offs easy and smooth.
Q: Can you deliver my luggage to my hotel, Airbnb, or the airport?
A:Yes! Hotel, Airbnb, and airport luggage delivery services are available. You can drop off your bags with us and head straight to your sightseeing or cycling trip—we'll ensure your luggage arrives safely at your next accommodation!
Q: Do I need to download an app or register in advance?
A: No, not at all! There is no annoying app registration or account setup required. You can just walk in and drop off your bags immediately.
Q: How can I make a reservation or inquiry?
A: You can easily reach us via our official Instagram http://instagram.com/l_s_m2_24h DM or our official LINE https://lin.ee/Y0DcJbs We accept reservations, check availability, and answer any questions there.
Q: What payment methods do you accept?
A: We accept all major credit cards, as well as digital payments like Apple Pay, Alipay, and WeChat Pay.
Q: Is my luggage safe and secure?
A: Absolutely. We strictly use secure luggage tags for every single bag to ensure proper tracking. In addition, our facility is equipped with 24/7 security cameras, and our professional staff manages your belongings in a safe indoor environment.
Q: Can I store oversized items that won't fit in standard coin lockers?
A: Yes! We accommodate oversized suitcases, strollers, golf bags, and even bicycle travel cases (which are often rejected by other places). We are very flexible with bag sizes and long-term storage durations.
Q: Is this a reliable luggage storage service?
A: Yes! Luggage Storage M2 has earned over 490 reviews on Google Maps with a perfect 5.0-star rating. Our multilingual staff is always ready to assist you with friendly, high-quality service.
Q: Can I store my luggage for several days or even a month?
A: Yes! We specialize in both short-term and long-term luggage storage. Many of our customers store their luggage for several days, one week, or even up to one month while traveling around Japan. Your luggage will be kept safely in our secure indoor storage. We also offer luggage delivery services if needed.
Q: Is it easy to reach your store with large luggage?
A: Yes! Our store is located on the 6th floor, and there is an elevator in the building that takes you directly to our floor. You don’t need to carry heavy suitcases up the stairs, making it convenient for families, seniors, and travelers with large luggage.
Q. How long does it take to get to the shop from Kansai International Airport (KIX)?
A. It takes approximately 50–55 minutes to travel from KIX to the Shinsaibashi area by transferring from the Nankai Limited Express Rapi:t to the Osaka Metro. Our building features a direct elevator to our shop on the 6th floor, allowing you to drop off your luggage smoothly—even with oversized suitcases or multiple bags straight from the airport—without having to navigate stairs.
Q. How long does it take to get there to drop off luggage from Shin-Osaka Station?
A. From Shin-Osaka Station (a stop for the Shinkansen), you can reach us in about 13 minutes without any transfers by taking the Osaka Metro Midosuji Line. A popular and convenient route is to head straight to our shop upon arrival at Shin-Osaka, drop off heavy luggage via the direct elevator, and then set out for sightseeing or business unencumbered.
Q. How do I get there if I’m coming from the Umeda (Osaka Station) area?
A. Access is excellent; it takes only about 6 minutes via the Midosuji Line from Umeda Station (Osaka Metro). You can easily stop by after enjoying some shopping. Since there is an elevator to our 6th-floor shop, you can comfortably bring in your belongings—even if you’ve accumulated extra bags while shopping.
Q. Can I drop off my luggage before heading to Universal Studios Japan (USJ) or Osaka Castle?
A. Certainly. We are conveniently located within a 30-minute train ride of both USJ and Osaka Castle. Coin lockers near the theme park and tourist attractions often fill up early in the morning, so dropping your luggage off with us first ensures you won't have to worry about storage. When you return, the elevator access makes it easy to pick up your bags without straining your body after a tiring day of fun.
Q: Is it true that your store has a 5.0-star rating on Google Maps?
A: Yes! We are proud to have reached over 500 Google Maps reviews with a perfect 5.0-star rating. This milestone reflects the overwhelming support and trust of our wonderful customers from all around the world.
Q: Why is your store so popular among international travelers?
A: Travelers from all over the globe choose us for our unmatched service quality, welcoming atmosphere, and unique strengths that set us apart. We take pride in delivering an exceptional experience tailored to foreign visitors.
Q: How accessible is your store from major transport hubs?
A: We boast an unbeatable, convenient location:
Kansai Airport (KIX): Just a 5-minute walk from the direct Airport Express Bus stop, making arrival from KIX effortless.
Shin-Osaka Station: Quick and direct access via major subway lines.
Major Hubs: Conveniently located within short walking distance of key transit stations across the city.
Q: Are you located near major sightseeing spots like Dotonbori?
A: Absolutely! We are situated right in the heart of the action, just a short stroll from the famous Dotonbori district. You can easily combine your visit to our shop with sightseeing, food tours, and shopping in Osaka's most vibrant neighborhood.
